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Industrial Event Camera
Troubleshooting
7
Troubleshooting
7.1
What to Do in the Case of a Fault
Before you have the device repaired, perform the following actions:
Checklist
Fault
"Power" LED
does not light
up
Control panel
receiving no
measurement
data
Recording
fault, blue LED
flashes sev-
eral times
Event not
recorded
Update fault
Camera
switches off
40
Cause
The power supply is switched
off
Wiring fault in the splitter or
switch cabinet, cable break
Connection cable not con-
nected
Incorrect connection cable
used
•
Memory card is full
•
Memory card is missing
•
Memory card is faulty
Incorrect trigger setting
Fault during update
Camera overheats
Fault Repair
Check whether there is a reason why the
power supply is switched off (installation or
maintenance work, etc.). Switch on the power
supply if necessary.
Check the wiring carefully and repair any
faults with the wiring. Check the cables to
ensure that they are functioning properly.
Connect the connection cable.
Use the appropriate connection cable only.
Change or replace memory card
Change the trigger setting, see chapter 4.2.
If something has gone wrong and the camera
cannot start the new software version follow-
ing a restart, it will automatically revert to a
backup copy of the old software, which is
available again after a restart.
To avoid impermissibly high temperatures in
the event of a control system failing due to
software, a software-independent excess tem-
perature shut-off function for the heater unit is
integrated into the camera (shut-off value:
103 °C ± 2.5 °C).
The shut-off value refers to the position of the
excess temperature sensor in the area around
the heater; other areas may be even warmer.
See chapter 2.7
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