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20 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
20.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
The appliance door
cannot be opened;
lights up in the dis-
play.
The appliance door
cannot be opened;
lights up in the dis-
play.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
flashes in the dis-
play and the appli-
ance will not start.
appears in the
display.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Electronics fault
Briefly disconnect the appliance from the power supply by switching off the fuse.
1.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 20
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Deactivate demo mode within 5 minutes by changing the last basic setting (depending
2.
on the appliance type or ) to .
→ "Basic settings", Page 20
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 19
The cleaning function locks the appliance door.
Allow the appliance to cool down until goes out in the display.
▶
→ "Pyrolytic self-cleaning ", Page 24
There has been a power cut.
Reset the time.
▶
→ "Setting the time on the clock", Page 14
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 20
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 19
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
You can configure new settings if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 13
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
Troubleshooting en
35
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