Sharp MX-C557F User Manual page 224

Troubleshooting
Action
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c
From the Confidential Print section, enter a PIN.
d
Print the documents.
Are the documents printed?
Step 4
a
Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?
Slow printing
Action
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Step 2
a
Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b
Print the document.
Is the printer printing slow?
Yes No
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Contact your dealer.
solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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