Printing Problems - Sharp MX-C557F User Manual

Troubleshooting
Action
Step 2
a
From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Jammed pages are not reprinted
Action
a
From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

Printing problems

Confidential and other held documents do not print
Action
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
Yes No
Go to step 3. The problem is
solved.
Contact your dealer. The problem is
solved.
Yes No
The problem is Contact your dealer.
solved.
Yes No
The problem is Go to step 2.
solved.
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