Troubleshooting - Ispring WHOLE HOUSE WCS45KG Installation Instructions & User Manual

ISSUE
The control valve does
not work
Incorrect regeneration
time
Leaking water
Noise in equipment
The effluent contains
bubbles
No softened water
No salt absorption
Backwash flow is too
high or too low
The effluent water has
High hardness
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Troubleshooting

POSSIBLE CAUSE
The transformer is not plugged in
Socket failure
Power failure
Transformer failure
Power failure or loose power plug
Loose connection
Air is entering the equipment
Air is entering the equipment
No salt is added to the brine tank, or
the brine concentration is too low
The brine suction pipeline is blocked Remove blockages.
Inlet water pressure is too low
Brine pipeline leak
No salt
The regeneration device does not
work
Injector net blocked
Blocked injector
Blocked brine valve
Blocked brine suction orifice
Improper use of flow control
Foreign matter in the flow control
Low quality from the water source
Incorrect regeneration cycle setting
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POSSIBLE SOLUTION
Connect the power supply.
Repair or replace the socket.
Wait for power to be restored.
Replace the transformer.
Recalibrate the time according to
the instructions.
Tighten the connection or
reconnect.
Backwash again, exhaust air.
Backwash again, exhaust air.
Add salt.
Increase the inlet water
pressure, which should be
greater than 21 psi.
Check all components of the
brine suction pipe and eliminate
the leakage point.
See the "No salt absorption"
troubleshooting method for
details.
Check controller power.
Clean the injector net.
Disassemble the injector net,
rinse with water to remove
blockages, and reinstall.
Remove the blockage or
replace the brine valve.
Remove the brine suction
orifice plate and rinse with
water to remove the blockage,
then reinstall.
Replace with suitable flow
control.
Remove foreign objects.
Contact iSpring.
Reset the regeneration cycle
according to the manual.
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