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PROBLEM
The water
dispenser is
leaking
Water is not hot
or cold enough
The water
dispenser is not
dispensing water
The water
dispenser is
noisy
Need help with troubleshooting? If you have any questions or find there are missing parts or
damage, please call 1-678-261-7611 or visit www.ispringfilter.com
When calling, please be prepared to provide the model of your product.
Page 13
www.123filter.com
Troubleshooting
POSSIBLE CAUSE
The drain cap and silicone seal
are not secure.
The unit is unplugged.
Hot and cold power
ON/OFFswitches located at the
back of the unit are in the OFF
position.
Indicator lights are not lit.
The circuit breaker in your home
has tripped, or the fuse has
blown.
The hot water thermostat tripped
(turned off).
The lower door is not closed
correctly.
Possible air pocket.
The child safety lock (hot water)
is not activated.
The water dispenser is uneven.
The water pump makes noise as
it fills the tank.
(The model of this product is "DS4B".)
| (678) 261-7611 |
SUGGESTED SOLUTION
Ensure seal is secure in drain plug
and tighten drain cap.
Plug it into the outlet.
Activate both power switches to
the ON position.
Connect the power cord to an
electrical outlet; the cooling cycle
starts automatically. Activate the
heating "ON/OFF" switch located
at the back of the unit.
Reset the breaker or replace the
fuse.
Turn off the hot water switch
for15-30 minutes to allow the tank
to cool, and then turn the switch
back on. The temperature limit
switch will reset automatically.
Make sure the lower door is
closed adequately for proper
operation.
Push down the dispenser buttons to
prime the unit.
Activate the child safety lock by
sliding the red lock button to the
side while pressing the hot water
button at the same time.
Make sure the dispenser is on an
even surface that can support its
total weight.
This is normal.
support@123filter.com
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