Emergency Response; Maintenance - Ispring WHOLE HOUSE WCS45KG Installation Instructions & User Manual

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If the equipment fails or experiences other exceptional circumstances, the inlet and outlet valves
can be closed (bypass position), and the municipal water supply can be used directly. Reopen the
system's water inlet and outlet valves once the emergency is fixed.
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If water consumption increases significantly (relative to normal usage) or the hardness of raw
water increases, the number of regenerations should be increased accordingly. The softening
capacity of the water softener in actual use is related to the quality of the raw water and is
associated with the softener's water flow rate. The flow rate should be appropriately low when in
use, which will better affect water softening.
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During the process of system regeneration, if the system experiences a power loss, more than
one discharge may occur, resulting in the waste of water resources.
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In case of power failure, readjust the current time and regeneration start time according to the
manual after the power supply is restored.
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When the water supply in a residential area is shut down, the main water main valve should be
closed immediately. The municipal water supply may cause negative pressure on the household
pipeline and damage the equipment.
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Regularly get your water tested to ensure the system is working properly.
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Media needs to be refilled only when the system reaches capacity or accidentally gets
contaminated. The media replacement process needs to be conducted with a professional or
under professional guidance. For related questions, contact the iSpring Customer service team.
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Systems installed outdoors without regular maintenance will fail sooner than those installed
indoors. It is recommended that you check the product and maintain it regularly. Call us
immediately if anything goes wrong.
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Do not operate this equipment if you have not read and truly understood this manual.
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The effluent during the regeneration process is not softened, and the water used during the
softener regeneration will affect its regeneration effect. It is not recommended to use the water at
this time.
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If the equipment fails or experiences other exceptional circumstances, the inlet and outlet valves
can be closed (the bypass valve is open), and the municipal water supply can be used directly.
After removal, open the water inlet and outlet valves of the device.
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Once the water softener has been stopped for a while, a regeneration operation should be added
to ensure the quality of the softened water before reuse.
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Hot water will cause severe damage to the water softener's internal system; therefore, users who
need to connect a water heater behind the water softener should ensure there is at least a three-
meter tube between the outlet of the water softener and the inlet of the water heater. If the three-
meter connecting pipeline cannot be guaranteed, installing a check valve between the water
softener and the hot water heater is recommended.
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Only silicon-based grease should be used for maintenance. Any other grease formulations will
affect the working life of the water softener.
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During regular use of the bypass, do not pull out the clamp. The pressure must be released before
the clamp is removed.
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An overflow pipe must be used when installing this product to ensure safe use.
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Check the condition of the water softener regularly. Users should inspect the following:
a) Whether there is any leakage in the pipeline. If so, contact iSpring.
b) Whether the overflow pipe is blocked. If so, clear it in time.
c) Whether the brine tank is vertical. If so, straighten it in time.
d) If the amount of salt is lower than the water level. If so, add salt in time.
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Use softening granular salt for the water softener, and avoid using small granular, fine salt.
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Emergency Response

Maintenance

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