Great Britain & Ireland - Guarantee - Electrolux Oven EOB53000 User Manual

22 electrolux
GREAT BRITAIN & IRELAND - GUARANTEE/CUSTOMER
GB IE
SERVICE
Standard guarantee conditions
We, Electrolux, undertake that if within 12
months of the date of the purchase this Elec-
trolux appliance or any part thereof is
proved to be defective by reason only of faul-
ty workmanship or materials, we will, at our
option repair or replace the same FREE OF
CHARGE for labour, materials or carriage
on condition that:
• Appliance has been correctly installed
and used only on the electricity supply sta-
ted on the rating plate.
• Appliance has been used for normal do-
mestic purposes only, in accordance with
manufacturer's instructions.
• Appliance hasn't been serviced, main-
tained, repaired, taken apart or tampered
with by person not authorised by us.
• Electrolux Service Force Centre must un-
dertake all service work under this guar-
antee
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your stat-
utory and other legal rights.
Exclusions
• Damage, calls resulting from transport, im-
proper use, neglect, light bulbs, remova-
ble parts of glass, plastic.
• Costs for calls to put right appliance
which is improperly installed, calls to ap-
pliances outside United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that
are not marketed by Electrolux
Service and Spare Parts. Please contact
your local Service Force Centre: 08445 616
GB
European Guarantee: This appliance
is guaranteed by Electrolux in each of the
countries listed at the back of this user man-
ual, for the period specified in the appliance
guarantee or otherwise by law. If you move
from one of these countries to another of
the countries listed, the appliance guaran-
tee will move with you subject to the follow-
ing qualifications:-
616 (Call will be routed to Service Force Cen-
tre covering your postcode area). For ad-
dress of local Service Force Centre and fur-
ther information, please visit: www.service-
force.co.uk Before calling out an engineer,
please ensure you have read the details un-
der the heading "What to do if...". When
you contact the Service Force Centre you
will need to give the following details: Your
name, address and postcode, your tele-
phone number, clear concise details of the
fault, model and serial number of the appli-
ance (found on the rating plate), the pur-
chase date. Please note a valid purchase re-
ceipt or guarantee documentation is re-
quired for in guarantee service calls.
Customer Care. Please contact our Cus-
tomer Care Department: Electrolux Major
Appliances, Addington Way, Luton, Bed-
fordshire, LU4 9QQ or visit our website at
www.electrolux.co.uk
Customer Tel: (Calls may be recorded
Care De- for training purposes)
partment,
Electrolux 08445 613 613
AEG-Elec- 08445 611 611
trolux
Zanussi- 08445 612 612
Electrolux
For Customer Service in The Republic
of Ireland please contact us at the
address below:
Electrolux Group (Irl) Ltd, Long Mile Road,
Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: serv-
ice.eid@electrolux.ie
• The appliance guarantee starts from the
date you first purchased the appliance
which will be evidenced by production of
a valid purchase document issued by the
seller of the appliance.
• The appliance guarantee is for the same
period and to the same extent for labour
and parts as exists in your new country
of residence for this particular model or
range of appliances.