ATEN Master View ACS-1208A User Manual
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ATEN Master View ACS-1208A User Manual

ATEN Master View ACS-1208A User Manual

Aten master view kvm switch user manual acs-1208a, acs-1216a
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User Manual
ACS-1208A
ACS-1216A
2003-06-20

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  • Page 1 User Manual ACS-1208A ACS-1216A 2003-06-20...
  • Page 2 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equip- ment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.

  • Page 3: Packing List

    ACS-1208A / ACS-1216A User Manual Packing List The complete ACS-1208A / ACS-1216A package consists of: M 1 ACS-1208A or ACS-1216A KVM Switch M 2 Custom KVM Cable Sets (2L-5202P) M 1 Firmware Upgrade Cable M 1 Power Adapter M 1 Rack Mounting Kit...

  • Page 4: Table Of Contents

    Cables ......1-5 ACS-1208A Front View ......1-6 ACS-1216A Front View .
  • Page 5 ACS-1208A /ACS-1216A - Connection Tables ... . A-1 ACS-1208A ......A-1 ACS-1216A .
  • Page 6 32 switch daisy chained operation. Chapter 3, Hotkey Operation, details all of the concepts and proce- dures involved in the Hotkey operation of your ACS-1208A / ACS-1216A installation. Chapter 4, OSD Operation, provides a complete description of the ACS-1208A / ACS-1216A’s OSD (On Screen Display), and how to work...
  • Page 7 M If you are asked to Choose or Select an item listed on a menu, Click it with the mouse. An alternate shortcut method is to press the appropriate accelerator key combination indicated on the menu. ACS-1208A / ACS-1216A User Manual 2003-06-20...
  • Page 8 ACS-1208A / ACS-1216A User Manual Notes: viii 2003-06-20...

  • Page 9: Introduction

    ACS-1208A / ACS-1216A KVM Switch. Its purpose, features and benefits are presented, and its front and back panel compo- nents are described. Overview The Master View ACS-1208A and ACS-1216A KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor).
  • Page 10 ACS-1208A / ACS-1216A User Manual Your ACS-1208A / ACS-1216A investment is protected by an included Firmware Upgrade Utility. You can stay current with the latest improve- ments in functionality by downloading the latest firmware files from our website and using the utility to quickly and conveniently perform the upgrade.

  • Page 11: Features

    Features M A single console controls up to 8 (ACS-1208A) or 16 (ACS-1216A) computers M Daisy chain up to 31 additional units - control up to 512 computers from a single console M No software required - convenient computer selection via Hotkeys...

  • Page 12: Hardware Requirements

    ACS-1208A / ACS-1216A User Manual Hardware Requirements M A VGA, SVGA, or Multisync monitor capable of the highest Console resolution that you will be using on any computer in the installation. M A PS/2 style mouse M A PS/2 style keyboard...

  • Page 13: Cables

    KVM Switch to KVM Switch (Daisy Chaining) KVM Switch to Computer 2L-1700 / 2L-1701 Note: 1. The ACS-1208A / ACS-1216A does not support serial mice. You cannot use Serial-to-PS/2 adapters with the cables. 2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to-AT keyboard adapter (Part No.

  • Page 14: Acs-1208A Front View

    The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see p. 4-14). M When the ACS-1208A is first powered on, the On Line and Selected LEDs blink in sequence as the Switch performs a self-test.
  • Page 15 4. Station ID LED The ACS-1208A’s Station ID is displayed here. If this is a Single Station installation (see p. 2-1), or the First Station on a Daisy Chained installation (see p. 2-2), the ACS-1208A has a Station ID of 01.

  • Page 16: Acs-1216A Front View

    ACS-1208A / ACS-1216A User Manual ACS-1216A Front View 1. Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of LEDs for each Port. The one on the left is the On Line LED; the one on the right...
  • Page 17 3. Power LED Lights to indicate that the ACS-1216A is powered up and ready to operate. 4. Station ID LED The ACS-1216A’s Station ID is displayed here. If this is a Single Station installation (see p. 2-1), or the First Station on a Daisy Chained installation (see p.

  • Page 18: Acs-1208A / Acs-1216A Rear View

    ACS-1208A / ACS-1216A User Manual ACS-1208A / ACS-1216A Rear View 1. Daisy Chain Ports When Daisy Chaining Units, the cables plug in here. The port on the left is the Chain In port; the one on the right is the Chain Out port.
  • Page 19 5. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the ACS-1208A / ACS-1216A (see p. 5-2), plugs into this RJ-11 socket. 6. Firmware Upgrade Recovery Switch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position.
  • Page 20 ACS-1208A / ACS-1216A User Manual Notes: 1-12 2003-06-20...

  • Page 21: Installation

    his chapter explains how to connect up your installation — from a basic single stage arrangement to a complete daisy chained configuration. Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

  • Page 22: Daisy Chaining

    Tables showing the relation between the number of computers and the number of Master View ACS-1208A / ACS-1216A units needed to control them are provided on p. A-1 in the Appendix.
  • Page 23 Master View, since it is the highest level parent. 3. Use KVM cable sets (described in the Cables section, p. 1-5), to connect any available CPU Port on the ACS-1208A / ACS-1216A installation to the Keyboard, Video and Mouse ports of the computers you are installing.
  • Page 24 ACS-1208A / ACS-1216A User Manual 2003-06-20...

  • Page 25: Hot Plugging

    Hot Plugging The ACS-1208A / ACS-1216A supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described...

  • Page 26: Port Id Numbering

    2. Wait 10 seconds, then plug the Master View back in. 3. After the ACS-1208A / ACS-1216A is up, Power On the computers. Note: If you have shut down more than one Station, power up the highest Station first and work your way down to the lowest one.

  • Page 27: Hotkey Operation

    ACS-1208A / ACS-1216A installation. Hotkey Port Access Hotkey port access allows you to provide KVM focus to a particular computer directly from the keyboard. The Master View ACS-1208A / ACS-1216A provides the following Hotkey port access features: M Selecting the Active Port...

  • Page 28: Selecting The Active Port

    ACS-1208A / ACS-1216A User Manual When Hotkey Mode is active: M The Caps Lock and Scroll Lock LEDs flash in succession. They stop flashing and revert to normal status when you exit Hotkey Mode. M A Command Line appears on the monitor’s screen. The command line prompt is the word Hotkey: and appears in yellow text on a blue background.

  • Page 29: Auto Scanning

    Auto Scanning Auto Scan automatically switches among all accessible CPU Ports at regular intervals, so that the operator can monitor their activity without having to switch among them manually. (See Scan/Skip Mode of the OSD F3 SET function, p. 4-7 for information regarding accessible ports.) Setting the Scan Interval: The amount of time Auto Scan dwells on each port is set with the Scan Duration setting of the OSD F3 SET function (see p.

  • Page 30: Invoking Auto Scan

    ACS-1208A / ACS-1216A User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [A]. You automatically exit Hotkey Mode, and enter Auto Scan Mode. The KVM focus switches among the accessible computers at regular intervals.

  • Page 31: Skip Mode

    Skip Mode Skip Mode allows you to switch between computers in order to monitor them manually. Unlike Auto Scanning, which automatically switches after a fixed interval, you can dwell on a particular port for as long or as little as you like. To invoke Skip Mode, key in the following Hotkey combination: 1.

  • Page 32: Hotkey Beeper Control

    ACS-1208A / ACS-1216A User Manual Hotkey Beeper Control The Beeper (see Activate Beeper, p. 4-9) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [B] After you press B, the Beeper toggles On or Off.

  • Page 33: Osd Operation

    OSD (On Screen Display) operation of your ACS-1208A / ACS-1216A installation. OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen.
  • Page 34 ACS-1208A / ACS-1216A User Manual When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator’s Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can’t be accessed by ordinary Users.

  • Page 35: Osd Navigation

    w To dismiss the menu, and deactivate OSD, Click the X at the Navigation upper right corner of the OSD Window; or press [Esc]. w To Logout, Click F8 at the top of the Main Screen, or press [F8]. w To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( Arrow Keys.

  • Page 36: Osd Functions

    ACS-1208A / ACS-1216A User Manual OSD functions are used to configure and control the OSD. For example, Functions you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name;...
  • Page 37 F2 LIST: The LIST function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers that have been selected for listing on the Main Screen with this function.
  • Page 38 ACS-1208A / ACS-1216A User Manual F3 SET: This function allows the Administrator and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that is provided during Login.
  • Page 39 (F3 SET: continued) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or MODE the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME).

  • Page 40: Set Logout

    ACS-1208A / ACS-1216A User Manual F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 41 (F4 ADM: continued) Setting EDIT PORT To help remember which computer is attached to a particular NAMES port, every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 42 ACS-1208A / ACS-1216A User Manual (F4 ADM: continued) Setting SET QUICK VIEW PORTS ACCESSIBLE PORTS (Table continues on next page) 4-10 Function This function lets the Administrator select which Ports to include as Quick View ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 43 Ports, Set Quick View Ports, etc.), for all of the computers affected by the change, have to be manually redone. FIRMWARE In order to upgrade the ACS-1208A / ACS-1216A’s firmware UPGRADE (see Chapter 5), you must first invoke Firmware Upgrade Mode with this setting.
  • Page 44 ACS-1208A / ACS-1216A User Manual F5 SKP: This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 45 F6 BRC: F6 is an Administrator only function. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 46 ACS-1208A / ACS-1216A User Manual F7 SCAN: The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 47 F8 LOUT: This function logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD, where all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 48 ACS-1208A / ACS-1216A User Manual Notes: 4-16 2003-06-20...

  • Page 49: The Firmware Upgrade Utility

    The Firmware Upgrade Utility his chapter explains the use and function of the Firmware Upgrade Utility: how to get the firmware upgrade files; and how to complete the process successfully. Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrad- ing the KVM switch’s firmware as smooth and painless as possible.

  • Page 50: Before You Begin

    ACS-1208A / ACS-1216A User Manual Before You To prepare for the firmware upgrade, do the following: Begin 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.

  • Page 51: Performing The Upgrade

    Performing the Upgrade Starting the To upgrade your firmware: Upgrade 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 52 ACS-1208A / ACS-1216A User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 53 The Firmware Upgrade Utility 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

  • Page 54: Upgrade Succeeded

    ACS-1208A / ACS-1216A User Manual Upgrade After the upgrade has completed, a screen appears to inform you that Succeeded the procedure was successful: Click Finish to close the Firmware Upgrade Utility. 2003-06-20...

  • Page 55: Upgrade Failed

    The Firmware Upgrade Utility Upgrade If the upgrade failed to complete successfully a dialog box appears Failed asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.

  • Page 56: Firmware Upgrade Recovery

    ACS-1208A / ACS-1216A User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: M When you invoke Firmware Upgrade Mode (see p. 5-2), but decide not to proceed with the upgrade. M When the Mainboard firmware upgrade fails.

  • Page 57: Appendix

    ACS-1208A / ACS-1216A. ACS-1208A /ACS-1216A - Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control: ACS-1208A...

  • Page 58: Acs-1216A

    ACS-1208A / ACS-1216A User Manual ACS-1216A Computers 1 - 16 17 - 32 33 - 48 49 - 64 65 - 80 81 - 96 97- 112 113 - 128 OSD Factory Default Settings The factory default settings are as follows:...

  • Page 59: Clear Login Information

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove its housing. 2.

  • Page 60: Specifications

    ACS-1208A / ACS-1216A User Manual Specifications Function Computer Connections Port Selection LEDs Console Connectors Computer Port Connectors 8 x SPDB-15 F Daisy Chain Ports Scan Interval (OSD Select) User Specified: 1 - 255 secs. Emulation Video Power Consumption Operating Temperature...

  • Page 61: Rack Mounting

    Appendix Rack Mounting The ACS-1208A / ACS-1216A can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.To rack mount the unit do the following:...

  • Page 62: Troubleshooting

    ACS-1208A / ACS-1216A User Manual Troubleshooting Symptom Erratic behavior. Mouse and/or Keyboard not responding. All Station IDs display as 01. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CON- SEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 63 ACS-1208A Computer Connection Table..A-1 Front View..... . 1-6 Rear View ..... 1-10 ACS-1216A Computer Connection Table.
  • Page 64 ACS-1208A / ACS-1216A User Guide LIST ......4-5 Logout ......4-15 Logout Timeout .

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