ATEN Master View Slideaway ACS-1208AL User Manual
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ATEN Master View Slideaway ACS-1208AL User Manual

ATEN Master View Slideaway ACS-1208AL User Manual

Aten kvm switch user manual acs-1208al, acs-1216al
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User Manual
ACS-1208AL
ACS-1216AL
2003-01-27

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Summary of Contents for ATEN Master View Slideaway ACS-1208AL

  • Page 1 User Manual ACS-1208AL ACS-1216AL 2003-01-27...
  • Page 2 Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Packing List

    ACS-1208AL / ACS-1216AL User Manual Packing List The complete ACS-1208AL / ACS-1216AL package consists of: M 1 ACS-1208AL or ACS-1216AL KVM Switch M 2 Custom KVM Cable Sets (2L-5202P) M 1 Firmware Upgrade Cable M 1 Power Adapter with Power Cord M 1 User Manual M 1 Quick Start Guide M 1 Rack Mounting Kit...

  • Page 4: Table Of Contents

    ACS-1208AL / ACS-1216AL User Manual Table of Contents 1. Introduction Overview ....... 1-1 Features .
  • Page 5 5. The Firmware Upgrade Utility Introduction ......5-1 Purpose ......5-1 Before You Begin .

  • Page 6: About This Manual

    ACS-1208AL / ACS-1216AL User Manual About This Manual This User Manual is provided to help you get the most from your ACS-1208AL / ACS-1216AL system. It covers all aspects of installa- tion, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 7 Conventions The following typographical conventions are used throughout this manual: M Bullet lists provide information, but not procedural steps. 1. Numbered lists represent procedures with sequential steps. An indented typeface like the one below: Key information in indicates words and characters you key in. Unless otherwise mentioned, you can use either upper or lower case.
  • Page 8 ACS-1208AL / ACS-1216AL User Manual Notes: viii 2003-01-27...

  • Page 9: Introduction

    his chapter introduces you to the ACS-1208AL / ACS-1216AL KVM Switch. Its purpose, features and benefits are presented, and its front and back panel compo- nents are described. Overview The Master View ACS-1208AL and ACS-1216AL KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor).
  • Page 10 ACS-1208AL / ACS-1216AL User Manual a 1U system rack. Because of its modular design, the KVM section can be detached from the switch section. If you ever need to expand your connections, you can remove the 8 port Switch module; and replace it with a 16 port Switch module.

  • Page 11: Features

    Features M Integrated KVM Console with 15" LCD Monitor - In a 1U High Slideaway Housing For Convenient Rack Mounting M Space Saving Technology - A Single Console Controls Up To 8 (ACS-1208AL) or 16 (ACS-1216AL) Computers M Daisy Chain Up To 31 Additional Units - Control Up to 512 Computers From the Unit’s Integrated Slideaway...

  • Page 12: Hardware Requirements

    ACS-1208AL / ACS-1216AL User Manual Hardware Requirements Computers The following equipment must be installed on each computer: M A VGA, SVGA or Multisync card. Note: Since the integrated LCD monitor’s maximum resolution is 1024 x 768, make sure that the computer resolution settings do not exceed 1024 x 768.
  • Page 13 2L-1700 / 2L-1701 2L-5201P / 5202P / 5203P Note: 1. The ACS-1208AL/ACS-1216AL does not support serial mice. You cannot use Serial-to-PS/2 adapters with the cables. Attempts to do so will not work. 2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to-AT keyboard adapter (Part No.

  • Page 14: Acs-1208Al / Acs1216Al Front View

    ACS-1208AL / ACS-1216AL User Manual ACS-1208AL / ACS1216AL Front View 1. Handle Pull to slide the KVM module out; push to slide the module in. 2. Cover After sliding the KVM module out, flip up the cover to access the LCD monitor, keyboard and touchpad.
  • Page 15 Note: 1. Since the ACS-1208AL only has eight ports, only the top row of LEDs (corresponding to Ports 1 - 8) are active on that unit. On the ACS-1216AL, both rows are active. 2. When the ACS-1208AL / ACS-1216AL is first powered on, the On Line and Selected LEDs blink one after the other as the Switch performs a self-test.

  • Page 16: Acs-1208Al / Acs-1216Al Rear View

    ACS-1208AL / ACS-1216AL User Manual ACS-1208AL / ACS-1216AL Rear View 1. Daisy Chain Port When Daisy Chaining Units, the cable plugs in here. 2. CPU Port Section The cables that link to the computers plug in here. Note: The shape of these 15-pin connectors has been specifically modified so that only KVM cables designed to work with this switch can plug in (see the Cables section on p.
  • Page 17 5. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the ACS-1208AL / ACS-1216AL (see p. 5-2), plugs into this RJ-11 connector. 6. Firmware Upgrade Recovery Switch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position.

  • Page 18: Lcd Osd Configuration

    ACS-1208AL / ACS-1216AL User Manual LCD OSD Configuration The LCD OSD allows you to set up and configure the LCD display: M To bring up the LCD OSD main menu, press the button marked Menu. M Use the L and M buttons to navigate and make adjustments with; after navigating to a setting choice, use the Menu button to bring up the adjustment screen.

  • Page 19: Installation

    his chapter explains how to connect up your installation — from a basic single stage hookup to a complete daisy chained setup. Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. 2.

  • Page 20: Daisy Chaining

    ACS-1208AL / ACS-1216AL User Manual 3. Turn on the power to the computers. Daisy Chaining To control even more computers, up to 31 additional Master View ACS-1208A / ACS-1216A units can be daisy chained down from the First Station. Note: It would be unnecessarily wasteful and expensive to use ACS-1208AL / ACS-1216AL switches for daisy chaining since there is no point in having consoles on the chained switches.
  • Page 21 To set up a daisy chained installation, do the following: 1. Make sure that power to all the devices you will be connecting up has been turned off. 2. Use a daisy chain cable set (described in the Cables section, p. 1-4), to connect the Chain Out port of the parent unit to the Chain In port of the child unit (First Station Out to Second Station In, Second Station Out to Third Station In, etc.).
  • Page 22 ACS-1208AL / ACS-1216AL User Manual ACS-1216AL ACS-1216A ACS-1216A 2003-01-27...

  • Page 23: Hot Plugging

    Hot Plugging The ACS-1208AL / ACS-1216AL supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Station Positions: You can switch station positions by simply unplugging from the old...

  • Page 24: Port Id Numbering

    ACS-1208AL / ACS-1216AL User Manual Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: M The Station Number - is a two digit number which reflects the switch’s position in the daisy chain sequence.

  • Page 25: Powering Off And Restarting

    Powering Off and Restarting If it becomes necessary to Power Off one of the ACS-1208A / ACS- 1216A units, unplug the power adapter cable from the rear panel. Before starting it back up you must do the following: 1. Shut down all the computers that are attached to it. Note: You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 26 ACS-1208AL / ACS-1216AL User Manual Notes: 2003-01-27...

  • Page 27: Hotkey Operation

    his chapter details the concepts and procedures involved in the Hotkey operation of your ACS-1208AL / ACS-1216AL installation; OSD Operation is discussed in detail in Chapter 4. Hotkey Port Access Hotkey Port Access allows you to provide KVM focus to a particular computer directly from the keyboard.

  • Page 28: Selecting The Active Port

    ACS-1208AL / ACS-1216AL User Manual When Hotkey Mode is active: M The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit Hotkey Mode. M A Command Line appears on the monitor screen. The command line prompt is the word Hotkey: in yellow text on a blue background, and displays the subsequent Hotkey information that you key in.

  • Page 29: Auto Scanning

    Auto Scanning Auto Scan automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity automatically. (See Scan/Skip Mode of the OSD F3 SET function, p. 4-7 for information regarding accessible ports.) Setting the Scan Interval: The amount of time Auto Scan dwells on each port is set with the Scan Duration setting of the OSD F3 SET function (see p.

  • Page 30: Invoking Auto Scan

    ACS-1208AL / ACS-1216AL User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [A]. When you press A, you automatically exit Hotkey Mode; enter Auto Scan Mode; and Auto Scanning begins. M While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.

  • Page 31: Skip Mode

    Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

  • Page 32: Hotkey Summary Table

    ACS-1208AL / ACS-1216AL User Manual Hotkey The Beeper can be Hotkey toggled On and Off (see Activate Beeper, p. Beeper 4-9). To toggle the Beeper, key in the following Hotkey combination: Control 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [B] After you press B, the Beeper toggles On or Off.

  • Page 33: Osd Operation

    his chapter provides a complete description of the procedures involved in the OSD (On Screen Display) operation of your ACS-1208AL / ACS-1216AL installation. OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen.
  • Page 34 ACS-1208AL / ACS-1216AL User Manual When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator’s Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can’t be accessed by ordinary Users.

  • Page 35: Osd Navigation

    w To dismiss the menu, and deactivate OSD, Click the X at the Navigation upper right corner of the OSD Window; or press [Esc]. w To Logout, Click F8 or the Screen, or press [F8]. w To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( Arrow Keys.

  • Page 36: Osd Functions

    ACS-1208AL / ACS-1216AL User Manual OSD functions are used to configure and control the OSD. For example, Functions you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name;...
  • Page 37 F2 LIST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function. The submenu choices and their meanings are given in the table below: Choice Lists all of the ports on the installation.
  • Page 38 ACS-1208AL / ACS-1216AL User Manual F3 SET: This function allows the Administrator and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login.
  • Page 39 (F3 SET: continued) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or MODE the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME).

  • Page 40: Set Logout

    ACS-1208AL / ACS-1216AL User Manual F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 41 (F4 ADM: continued) Setting EDIT PORT To help remember which computer is attached to a particular NAMES port, every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 42 ACS-1208AL / ACS-1216AL User Manual (F4 ADM: continued) Setting SET QUICK VIEW PORTS ACCESSIBLE PORTS (Table continues on next page) 4-10 Function This function lets the Administrator select which Ports to include as Quick View ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 43 (F4 ADM: continued) Setting RESET If you change the position of one of the Stations in the daisy STATION IDS chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout.
  • Page 44 ACS-1208AL / ACS-1216AL User Manual F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 45 F6 BRC: F6 is an Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 46 ACS-1208AL / ACS-1216AL User Manual F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.
  • Page 47 F8 LOUT: Clicking the F8 field or, or pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 48 ACS-1208AL / ACS-1216AL User Manual Notes: 4-16 2003-01-27...

  • Page 49: The Firmware Upgrade Utility

    The Firmware Upgrade Utility his chapter explains the use and function of the Firmware Upgrade Utility: how to get the firmware upgrade files; and how to complete the process successfully. Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrad- ing the KVM switch’s firmware as smooth and painless as possible.

  • Page 50: Before You Begin

    ACS-1208AL / ACS-1216AL User Manual Before You To prepare for the firmware upgrade, do the following: Begin 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.

  • Page 51: Performing The Upgrade

    Performing the Upgrade Starting the To upgrade your firmware: Upgrade 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 52 ACS-1208AL / ACS-1216AL User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. If you select a device in the list, its description appears in the Device Description panel.
  • Page 53 The Firmware Upgrade Utility 5. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

  • Page 54: Upgrade Succeeded

    ACS-1208AL / ACS-1216AL User Manual Upgrade After the upgrade has completed, a screen appears to inform you that Succeeded the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade If the upgrade failed to complete successfully a dialog box appears asking if you want to retry.

  • Page 55: Firmware Upgrade Recovery

    Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: M When you invoke Firmware Upgrade Mode (see p. 5-2), but decide not to proceed with the upgrade. M When the Mainboard firmware upgrade fails. M When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.
  • Page 56 ACS-1208AL / ACS-1216AL User Manual Notes: 2003-01-27...

  • Page 57: Appendix A, Technical Information

    his appendix provides specifications and other technical information regarding the ACS-1208AL / ACS-1216AL. ACS-1208AL / ACS-1216AL - Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control: ACS-1208AL Computers 1 - 8...

  • Page 58: Acs-1216Al

    ACS-1208AL / ACS-1216AL User Manual ACS-1216AL Computers 1 - 16 17 - 32 33 - 48 49 - 64 65 - 80 81 - 96 97- 112 113 - 128 OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey Port ID Display Position...

  • Page 59: Specifications

    Specifications Function Computer Connections Port Selection LEDs Connectors Switches Scan Interval (OSD Select) User Specified: 1 - 255 secs. Emulation Video Power Consumption Operating Temperature Storage Temperature Humidity Housing Weight Dimensions (L x W x H) ACS-1208AL Direct 256 (via Daisy Chain) 512 (via Daisy Chain) OSD (On Screen Display);...

  • Page 60: Clear Login Information

    ACS-1208AL / ACS-1216AL User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.

  • Page 61: Troubleshooting

    Troubleshooting Symptom Erratic behavior. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CON- SEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 62 ACS-1208AL / ACS-1216AL User Manual Notes: 2003-01-27...

  • Page 63: Appendix B, Module Removal

    Appendix B. Module Removal Removing the KVM Module For maintenance convenience, the KVM module can be removed from the unit chassis. To do so: 1. Slide the unit to the out position. 2. Remove the eight module attachment screws (four above; four below).

  • Page 64: Removing The Keyboard And Touchpad

    KL0116 User Manual Removing the Keyboard and Touchpad The keyboard and touchpad can be easily removed for repair or replace- ment: 1. Remove the two attaching screws. 2003-01-27...
  • Page 65 2. Locate the opening toward the front and center of the the unit’s bottom panel. The bottom of the keyboard and touchpad module is visible through the opening. 3. Push up on the bottom of the keyboard and touchpad module until it releases from the chassis.
  • Page 66 KL0116 User Manual Notes: 2003-01-27...

  • Page 67: Appendix C, Rack Mounting

    he ACS-1208AL / ACS-1216AL can be mounted in a 1U system rack. For convenience and flexibility, a rack mounting kit that allows several mounting options is provided with your ACS-1208AL / ACS-1216AL package. The various options are explained in the sections that follow. Standard Rack Mounting The standard rack mounting brackets that come attached to the ACS-1208AL / ACS-1216AL allow the unit to be installed in standard 1U...

  • Page 68: Optional Rack Mounting

    KL0116 User Manual Optional Rack Mounting If there is not enough clearance for the unit to slide into the rack when the rear flanges face outward, the problem can be resolved with the following procedure: 1. Unscrew the rear mounting brackets from the chassis. 2.
  • Page 69 Rack Mounting 3. Slide the unit into the rack. 4. Screw the metal tabs to the rear flanges. 5. Secure the unit to the rack with the front flanges and rear tabs. 2003-01-27...
  • Page 70 KL0116 User Manual Notes: 2003-01-27...
  • Page 71 ACS-1208AL Front View..... . 1-6 Rear View ..... . 1-8 ACS-1208L Computer Connection Table.
  • Page 72 ACS-1208AL / ACS-1216AL User Guide Keyboard and Touchpad Removal ..B-2 KVM Module removal....B-1 Display Controls....1-7 OSD configuration .

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