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This message is for the use case when an implementation has detected a Memory Scrub failure.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0136
User Action:
Complete the following steps:
1. Ensure one or more DIMMs are installed in the server.
2. Resolve existing memory errors if they are present.
3. If no memory fault is recorded in the logs,verify that all DIMM connectors are enabled using the Setup
utility or the OneCLI utility.
4. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence, according to
the service information for this product.
5. Clear CMOS memory on system board. Note that all firmware settings will revert to the defaults.
6. Reflash UEFI firmware.
7. If problem persists, collect Service Data log.
8. Contact Lenovo Support.
• FQXSPMA0008N: Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
This message is for the use case when an implementation has detected a Memory uncorrectable error.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0138
User Action:
Complete the following steps:
1. If the server has recently been installed, moved, serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no foreign material in any DIMM connector on that
memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note:
The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM
population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
memory error.
5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or
problem persists, collect Service Data log.
6. Contact Lenovo Support.
.
Chapter 2
XClarity Controller events
55
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