Table of Contents
Advertisement
Complete the following steps:
1. Original UEFI settings are still present. If customer desires to continue using the original settings,
select Save Settings.
2. If User did not intentionally trigger the reboots, check logs for probable cause. For example, if there
is a battery fault event, follow the steps to resolve that event.
3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re-
install options one at a time to locate the problem.
4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this
error. Update UEFI firmware if applicable.
5. Save customer's UEFI configurations, then remove and re-install CMOS battery for 30 seconds to
clear CMOS contents. If it boots successfully, then restore system settings.
6. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0033G: Processor has been disabled.
Severity: Warning
User Action:
Complete the following steps:
1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to
this error.
2. Reboot the system.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
• FQXSFPU0034L: The TPM could not be initialized properly.
Severity: Error
User Action:
Complete the following steps:
1. Reboot the system. Reflash UEFI image.
2. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0035N: A 3-strike timeout has occurred on processor [arg1].
Severity: Fatal
User Action:
Complete the following steps:
1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to
this error.
2. Reboot the system.
3. Check and reverse any recent changes to system settings or the Operating System.
4. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0062F: System uncorrected recoverable error happened in Processor [arg1] Core [arg2]
MC bank [arg3] with MC Status [arg4], MC Address [arg5], and MC Misc [arg6].
Severity: Warning
User Action:
Complete the following steps:
.
173
Chapter 3
UEFI events
Advertisement
Table of Contents
