Lenovo ThinkSystem SE350 V2 Manual page 53

2. If User did not intentionally trigger the reboots, check logs for probable cause. For example, if there is
a battery fault event, follow the steps to resolve that event.
3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re-
install options one at a time to locate the problem.
4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
error. Update UEFI firmware if applicable.
5. Remove and re-install CMOS battery on system board for 30 seconds to clear CMOS contents. If it
boots successfully, then restore system settings.
6. If problem persists, collect Service Data log.
7. Contact Lenovo Support.
• FQXSPIO0003N: A diagnostic interrupt has occurred on system [ComputerSystemElementName].
This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic
Interrupt.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0222
User Action:
If the NMI button has not been pressed, complete the following steps:
1. Reboot the system.
2. If error still exist, then collect serivce log and contact Lenovo support.
• FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName].
This message is for the use case when an implementation has detected a Bus Timeout.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0224
User Action:
Complete the following steps:
1. Reboot the server.
2. If the problem still exist, (service technician) replace the system board.
3. If the problem still exist, contact Lenovo support.
• FQXSPIO0006N: A software NMI has occurred on system [ComputerSystemElementName].
This message is for the use case when an implementation has detected a Software NMI.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0228
.
Chapter 2 XClarity Controller events
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