Data Protection - Mitel MIVOICE OFFICE 400 415 Manual

Product and Safety Information
CAUTION!
Failure to follow all instructions may result in improper equipment operation and/or risk of electrical shock.
• Install all wiring according to local, state, and federal electrical code requirements.
• Do not connect telecommunications cabling to the system, service the system, or
operate the system with the grounding conductor disconnected.
• Ensure the AC receptacle is installed near the equipment and easily accessible.
• Use only Mitel approved power adapters.
Any servicing, expansion or repair work is to be carried out only by trained technical
personnel with the appropriate qualifications.
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Data protection

Protection of user data
During operation the communication system records and stores user data (e.g. call
data, contacts, voice messages, etc.). Protect this data from unauthorised access by
using restrictive access control:
• For remote management use SRM (Secure IP Remote Management) or set up the
IP network in such a way that from the outside only authorised persons have access
to the IP addresses of the MiVoice Office 400 products.
• Restrict the number of user accounts to the minimum necessary and assign to the
user accounts only those authorisation profiles that are actually required.
• Instruct system assistants to open the remote maintenance access to the communi-
cation server only for the amount of time needed for access.
• Instruct users with access rights to change their passwords on a regular basis and
keep them under lock and key.
Protection against listening in and recording
The MiVoice Office 400 communication solution comprises features which allow calls
to be monitored or recorded without the call parties noticing. Inform your customers
that these features can only be used in compliance with national data protection provi-
sions.
Unencrypted phone calls made on the IP network can be recorded and played back by
anyone with the right resources:
• Use encrypted voice transmission (Secure VoIP) whenever possible.
• For WAN links used for transmitting calls from IP or SIP phones, use as a matter of
preference either the customer's own dedicated leased lines or with VPN encrypted
connection paths.
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Mitel 415/430
syd-0580/2.1 – R6.1 – 06.2019