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Junos OS Documentation and Release Notes
For a list of related Junos OS documentation, see https://www.juniper.net/documentation/software/junos/.
If the information in the latest release notes differs from the information in the documentation, follow the
Junos OS Release Notes.
To obtain the most current version of all Juniper Networks
documentation page on the Juniper Networks website at https://www.juniper.net/documentation/.
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC).
If you are a customer with an active J-Care or Partner Support Service support contract, or are covered
under warranty, and need postsales technical support, you can access our tools and resources online or
open a case with JTAC.
JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User
Guide located at https://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
Product warranties—For product warranty information, visit https://www.juniper.net/support/warranty/.
JTAC Hours of Operation —The JTAC centers have resources available 24 hours a day, 7 days a week,
365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called
the Customer Support Center (CSC) that provides you with the following features:
Find CSC offerings:
Search for known bugs:
Find product documentation:
Find solutions and answer questions using our Knowledge Base:
Download the latest versions of software and review release notes:
https://www.juniper.net/customers/csc/software/
https://www.juniper.net/customers/support/
https://prsearch.juniper.net/
https://www.juniper.net/documentation/
®
technical documentation, see the product
https://kb.juniper.net/
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