Returning A Defective Unit - Honeywell SEC-H-602 Manual

RETURNING A DEFECTIVE
UNIT
NOTE: If the defective unit is under warranty, please
follow return instructions provided in this
section.
If the unit is out of warranty, please discard it.
Do not return an out-of-warranty security
controller to Tridium.
There is no "return for repair-and-return" ser-
vice available for any of the WEBs-AX Secu-
rity products.
United States
Phone:
804-254-7086, ext. 11
Return to:
Tridium, Inc.
2256 Dabney Road, Suite C
Richmond, VA 23230
Attn: Return Department RA# ____________
Email for RMA: rma@tridium.com
SEC-H-602 AND SEC-H-616 SECURITY CONTROLLER
For proper credit on an in-warranty unit, ship the defective
unit to Tridium within 30 days.
Prior to returning the unit, contact one of the following
Tridium offices to obtain a return authorization (RA)
number and other instructions. Please provide:
• Product model
• Serial number
• Nature of the defect
Asia/Pacific
Phone:
+65 6887 5154
Fax:
+65 6887 5342
Mobile:
+65 9665 6024
Address:
Tridium Asia Pacific Pte Ltd
17 Changi Business Park Central 1
Honeywell Building,
Singapore 486073
Attn: Mr Lim Hoon Chiat, Engineering Manager
RA# ____________
Email for technical
support:
hclim@tridium.com
Sales:
Australia
Phone: +61 4 1264 4234
Fax:+61 7 5597 2334
Japan
Phone: +81 044 829 1750
31 31-00012—03