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3.1.2 Step 2: Access Web Portal
The SIP phone embedded web server responds to HTTPS request. Embedded HTML pages allow user
to configure the SIP phone via a web browser such as Microsoft's IE (version 6.0 or later) or Mozilla
Firefox (version 4.0.1 or later).
Note: If you attempt to access the phones web interface and only end up with an empty / blank page,
you most probably tried to use HTTP instead of HTTPS. Please try again with https://
To access the web portal menu via Ethernet:
1. Connect the computer to the same network as the phone.
• The web enabled computer has to be connected to the same sub-network as the SIP phone.
This can easily be done by connecting the computer to the same hub/ switch that the SIP
phone is connected to.
2. Make sure the SIP phone is properly installed.
3. Open a web browser on your computer.
4. Enter https:// followed by the IP address of the SIP phone in the address bar of the browser.
• When the SIP phone is properly connected to a DHCP server, you can use the distributed
IP address of the SIP phone. The address is in the format: XXX.XXX.XXX.XXX, where XXX
represents a number from 0-255. You need this number to access the web portal menu.
• Please note most web browsers will report the website / the phone web user interface as
unsecure / not private or not trustworthy. This is due the nature of the phone built-in device
certificate which comes from a (for your browser) unknown / untrusted source (the Snom
Technology Root Authority). Beside that the CN, common name of the device certificate
cannot be identical to the IP address used to access the web interface. Due to the
production procedure the device certificate CN will correspond the specific LAN MAC
address of the phone. So, from the browsers perspective it will remain looking suspicious /
invalid, even you manage to import the Snom Technology Root Authority as a trusted
source into your browser / PC. This is common per design for embedded devices, like SIP
phones and you need to use an exception, confirming to your browser that you like to
connect despite the warning. If this exception is not offered in your browser, your browser
is most likely managed this way by your corporate IT / security team, and you need to
request this option from them.
5. When the login page appears, enter the administrator's username and password to access the
web portal menu.
• The default username is admin and the default password is admin.
On the Web Portal, there is a navigation bar at the top and the respective submenus on the left.
Navigation bar topics:
• STATUS
• SYSTEM
• NETWORK
• SERVICING
SIP Phone Configuration Guide
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