Wired Handset Troubleshooting - Raymarine RAY63 Installation And Operation Instruction Manual

15.7 Wired handset troubleshooting

Wired handset will not power up
Possible causes
Handset not turned on
Software Base station / Handset
mismatch
Poor / damaged / insecure
cables / connections
Handset display problems
Possible Causes
Handset is not powered on
Incompatible software
160
Possible solutions
The Wired handset is supplied power from the Base station.
Press the Power button located on the top of the Handset to
power it on.
If you have a handset in your system with old software, you might
need to put it into programming mode in order to update the
software along with the radio. To do this, connect it and then
press and hold the DISTRESS and PTT buttons together. While
holding these buttons, press the Power button on the handset for
3 seconds. The handset backlight will start flashing. This means
that the handset is now in programming mode. Follow the update
instructions provided on the software download web page.
The Handset and Base station must both be running compatible
software, refer to the Raymarine website for details of compatible
software versions: www.raymarine.com/software.
1. Check that the Base station radio is correctly powered.
2. With the Handset turned on, try flexing the cable near to the
connectors to see if this causes the Handset to re-boot/loose
power, replace if necessary.
3. Check cable connections are secure, clean and free from
corrosion, replace if necessary.
Possible Solutions
Hold down the Power button located on the top edge of
the handset, until the display backlight comes on.
The handset software may need updating, or there may
be a mismatch between the handset and basestation
software versions.
To update the software, visit
and download the latest software. Ensure the VHF radio
is connected via SeaTalkng to a Raymarine multifunction
display (MFD), and then follow the instuctions provided on
the software download website. (The VHF radio software
can only be updated via a Raymarine MFD).
www.raymarine.com/software