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Isolate the exact issues(s) you are experiencing by following the following procedure.
1. Turn off Ultrasound
2. Turn off Heat
3. Turn off Pump
4. Leave Green Power push button pressed in and illuminated.
5. Turn on Pump – Does it operate?
6. Turn off Pump
7. Turn on Heat – Does it operate?
8. Turn off Heat
9. Turn on Ultrasound – Does it operate?
10. Turn off Ultrasound
Control panel has lights, but there is no Ultrasound, Heat or Pump action.
1. Is the water level to the middle height of the spray bar?
2. If NO - fill water to the appropriate level.
3. If YES- check the float located under the spray bar, towards the back of machine.
4. If the float is stuck in the down position, toggle it up.
5. Preventative maintenance is to clean the pivot point where the float connects to
the body.
6. If the float is up and water is in the tank to the middle of the spray bar.
a. Unplug the machine from the facility power supply.
b. Remove upper panel located on the right end of the machine.
c. Look for the ice cube relay located at the left end of the back panel.
d. Flip the window up (window has a red button) – this bypasses the float.
You will see an orange flag visible in the upper right window.
e. The machine will be operational, but will have no low water level
protection.
f. Replace the defective float switch.
7. Machines manufactured prior to 2013, will not have this relay option.
a. Locate the looped wire terminating into a two pin connector.
b. Unplug the two connectors that the looped wire is threaded through.
c. Plug the looped wire into the open mating connector.
d. The machine will be operational, but will have no low water level
protection.
e. Replace the defective float switch.
8. If either instruction 6 or 7 does not solve the issue, replace ice cube relay.
9. Contact Omegasonics to order a replacement ice cube relay.
TROUBLE SHOOTING
17
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