Upgrading Windows 9000 Clients; Troubleshooting Upgrade Issues; Automatic Upgrade - HP IBRIX 9300 Administrator's Manual

client services start automatically. Use the ibrix_version -l -C command to verify the kernel
version on the client.
NOTE: To use the verify_client command, the 9000 client software must be installed.

Upgrading Windows 9000 clients

Complete the following steps on each client:
1. Remove the old Windows 9000 client software using the Add or Remove Programs utility in
the Control Panel.
2. Copy the Windows 9000 client MSI file for the upgrade to the machine.
3. Launch the Windows Installer and follow the instructions to complete the upgrade.
4. Register the Windows 9000 client again with the cluster and check the option to Start Service
after Registration.
5. Check Administrative Tools | Services to verify that the 9000 client service is started.
6. Launch the Windows 9000 client. On the Active Directory Settings tab, click Update to retrieve
the current Active Directory settings.
7. Mount file systems using the IBRIX Windows client GUI.
NOTE: If you are using Remote Desktop to perform an upgrade, you must log out and log back
in to see the drive mounted.

Troubleshooting upgrade issues

If the upgrade does not complete successfully, check the following items. For additional assistance,
contact HP Support.

Automatic upgrade

Check the following:
If the initial execution of /usr/local/ibrix/setup/upgrade fails, check
/usr/local/ibrix/setup/upgrade.log for errors. It is imperative that all servers are
up and running the IBRIX software before you execute the upgrade script.
If the install of the new OS fails, power cycle the node. Try rebooting. If the install does not
begin after the reboot, power cycle the machine and select the upgrade line from the grub
boot menu.
After the upgrade, check /usr/local/ibrix/setup/logs/postupgrade.log for errors
or warnings.
If configuration restore fails on any node, look at
/usr/local/ibrix/autocfg/logs/appliance.log on that node to determine which
feature restore failed. Look at the specific feature log file under /usr/local/ibrix/setup/
logs/ for more detailed information.
To retry the copy of configuration, use the following command:
/usr/local/ibrix/autocfg/bin/ibrixapp upgrade –f –s
If the install of the new image succeeds, but the configuration restore fails and you need to
revert the server to the previous install, run the following command and then reboot the machine.
This step causes the server to boot from the old version (the alternate partition).
/usr/local/ibrix/setup/boot_info –r
If the public network interface is down and inaccessible for any node, power cycle that node.
NOTE: Each node stores its ibrixupgrade.log file in /tmp.
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