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3782EL
T R O U B L E S H O O T I N G G U I D E
www.lockweb.com.au
www.lockweb.com.au

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Summary of Contents for Assa Abloy LOCKWOOD 3782

  • Page 1 3782EL T R O U B L E S H O O T I N G G U I D E www.lockweb.com.au www.lockweb.com.au...
  • Page 2: Table Of Contents

    Contents Introduction ........................................3 Lock is not-responding: ....................................3 What if I don’t have enough wires for 3-Wire Control? ........................3 2-Wire Control ........................................4 3-Wire and 2-Wire Control Diagrams ................................4 Lock is not locking according to the way I have set the switches ....................5 Lock is remaining in powered state even when I send a lock / unlock signal ................6 I am trying to set the lock up as double access (1 side PtL, 1 side PtO) but it is not working as expected ......6 Lock single beeps every 2 seconds ................................6...
  • Page 3: Introduction

    Introduction Since the successful release of the Lockwood Selector Series Electric Mortice Locks, a small number of installation scenarios warrant some additional information for our customers. The Lockwood Selector Series Electric Mortice Locks present a number of feature improvements over the previous 3582 series, including a far greater number of field selectable options, inbuilt sounder, LED indicators incorporated into the lock body and a motor drive design, all best suited to 3-Wire configuration and operation.
  • Page 4: 2-Wire Control

    2-Wire Control We strongly recommend that 2-Wire mode is not used, specifically in PTO mode. Please see FAQ “What if I don’t have enough wires for 3-Wire Control” first to determine if this scenario will assist you. If you must use 2-Wire Control, the Red & Green wires can be connected together and switched to control the lock. This can also be achieved using the 9 –...
  • Page 5: Lock Is Not Locking According To The Way I Have Set The Switches

    3-Wire Control using a Separate Power Supply for the Control/Trigger When using a different Power Supply for the Control Line (Green Wire) to that of the Power Supply to the Lock (Red & Black Wires), the Common/Negative line of both Power Supplies must be tied together. This allows the Control wire to complete the circuit and actually trigger the Lock operation.
  • Page 6: Lock Is Remaining In Powered State Even When I Send A Lock / Unlock Signal

    Lock is remaining in powered state even when I send a lock / unlock signal • The lock may function correctly outside of the door but once the lock is fitted to the door the lock will not respond to the locking signal. - If the red and green wires are joined and then the locking signal is supplied by switching the negative on the black wire –...
  • Page 7: Lock Double Beeps Every 6 Seconds

    Lock double beeps every 6 seconds • Double beeping every 6 seconds indicates that the lock cannot communicate with the motor. o Lock should be returned for investigation. Deadlatch monitor is not working • Confirm correct wires are being used by testing with a multi-meter o Signal should be open when the auxiliary bolt is out and closed when auxiliary bolt is depressed •...
  • Page 8: Leds Turn Off After 10 Seconds

    LEDs turn off after 10 seconds • The LEDs will turn off after 10 seconds when being powered in 2 wire mode (red and green wires joined) o Wire lock in 3 wire configuration if continuous LED operation is needed LED is not visible after fitting furniture •...
  • Page 9: I Am Trying To Set The Leds On Site, How Can I Power The Lock

    I am trying to set the LEDs on site, how can I power the lock • The lock can be powered via a micro-USB connector connected to a power bank, PC or mobile phone charger or it can be powered by the main connector with a 9 or 12V battery connected to the red (+) and black (-) wires •...
  • Page 10 ASSA ABLOY Australia Pty Limited (“ASSA ABLOY”) recommends that you consult ASSA ABLOY or its agents prior to placing an order to ascertain current information on specific products, as ASSA ABLOY reserves the right to make changes without notice. ASSA ABLOY will not be liable for any injury, loss or damage whatsoever, arising from any errors or omissions in the information contained in the brochure or arising from the use or application of the information contained herein.

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