Wolf E Series Technical & Service Manual page 68

Troubleshooting Guide
TROUBLESHOOTING GUIDE
This section of the manual contains the General Troubleshooting Guide which will help the Service Technician trou-
bleshoot a Wolf Wall Oven.
How to Use the Troubleshooting Guide
The troubleshooting guide table of contents shows how the troubleshooting guide is laid out. The troubleshooting
guide is organized into component areas with the most common problems listed first.
On the table of contents below, identify the description of the problem that the unit is experiencing. To the left of the
problem description is a letter. Locate that letter in the left column of the Troubleshooting Guide. The center col-
umn of the troubleshooting guide will identify the possible causes for the problem. The information to the right of the
possible causes will explain what tests to perform in order to determine if what you are checking is the cause, and/or
what action to take to correct the problem.
Diagnostic Mode
Glossary & General Information.......................................... 5-3
Initiating Diagnostic Mode................................................... 5-4
Auto Test (Self Test)............................................................ 5-5
Manual Test......................................................................... 5-5
Testing the Oven Relay Boards
Element Testing........................................................... 5-6
Fans and Motors......................................................... 5-6
Error History....................................................................... 5-7
Version Information............................................................ 5-7
Statistics.............................................................................. 5-8
Error Priority........................................................................ 5-8
Possible Error Indicators.................................................... 5-9
Possible Error Codes ........................................................ 5-9
Possible Error Codes (cont.)..............................................5-10
Possible Error Codes (cont.)............................................. 5-11
Problems Associated with the Control Panel
A. Oven Display NOT Working....................................... 5-12
B. Unresponsive Key Pad............................................... 5-12
Problems Associated with Temperature
C. Long Preheat Time......................................................5-12
D. No Preheat...................................................................5-12
E. Oven Temperatures Too High or Too Low...................5-12
F. Temperature Probe NOT Working...............................5-12
E E - - S S e e r r i i e e s s W W a a l l l l O O v v e e n n
E E - - S S e e r r i i e e s s W W a a l l l l O O v v e e n n
Troubleshooting Guide Table of Contents
page #
Problems Associated with the Door Lock
G. Door Will NOT Lock In Self-Clean Mode.....................5-13
Problems Associated with the Cooling Fan
H. Cooling Fan Does NOT Work......................................5-13
I. Cooling Fan Noisy........................................................5-13
Problems Associated with the Convection Fan
J. Convection Fan Does NOT Work................................5-13
K. Noisy Convection Fan................................................. 5-13
L. Convection Fan Does NOT Shut Off
When Door Open.........................................................5-13
Problems Associated with the Oven Light
M. Oven Light Does NOT Work........................................5-13
Problems Associated with the Beeping
N. Random beeping......................................................... 5-13
Flow Charts
Dianostics Flow Chart........................................................5-14
Manual Test Flow Chart.....................................................5-15
Statistics Flow Chart.......................................................... 5-16
User Options Flow Chart....................................................5-17
Ohm Test
Element Ohm Test..............................................................5-18
5-2
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