Remote System Monitoring; Types Of Errors; Warning Messages; Message Severity Levels - ATTO Technology FastStream SC 5550 Installation And Operation Manual

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6.1 Remote System Monitoring

You may set up the FastStream to send notifications using Email when certain events occur.
You may set up the FastStream to send notifications
when certain events occur using Error Notification
page of the ExpressNAV Storage Manager.
You designate the person receiving notification of
conditions and the level of severity which prompt
notification using Email notification.

Types of errors

• Device/drive errors such as medium error,
aborted command and hard error
• Device/drive transitions from online to offline
• Critical and warning temperature conditions
• Critical and warning voltage conditions
• Power recycle/power failure conditions
• Enclosure issues, when SES is Available

Email notification

Phone home Email notification allows the FastStream
to send an Email message to you, a network
administrator or other users when certain events occur
with the FastStream.
Serious error messages are sent immediately, while
messages for less serious errors are sent every 15
minutes.
You may send Emails to up to five Email addresses
and designate which conditions prompt each Email
notification.
For example, a recipient with a critical severity level
only receives critical messages and not warning or
informational messages.
When an event occurs that warrants Email notification,
the FastStream sends the message; it cannot respond
to a rejection by a server for an invalid address.
Ensure all Email addresses typed in are valid.
Each Email is time stamped when it is sent as part of
the SMTP header information.
1
If you are not already in the ExpressNAV
Storage Manager, type the IP address of your
controller in a standard browser. On the splash
screen, click Enter Here. In the box provided ,
type in your user name and password, and click
OK .
2
The Health and Status Monitor page appears.
On the menu at the left hand side of the page,
choose Manage .

Warning messages

• device down
• medium error
• abort command

Message severity levels

• Critical: critical event Emails
• Warning: warnings and critical event Emails are
sent
• Informational: information which you may want
to know but which probably does not require
action: only information messages are sent
• All : warnings, critical events and informational
messages
• None : no Emails are sent
3
The Manage Menu page appears. Click on the
FastStream SC arrow.
4
Click the Set up Error Notification button.
5
Click Next.
6
Click on the Enabled button for Notification
Configuration.
7
Type in the sender address or use the default.
(Emails show this name in the From field).
8
Type or use the default SMTP Server (the
Email server) IP address or the name of the
SMTP server and, if required, the user name
and password used to log into the server.
9
Type in up to five Email addresses.
10 Choose All , Critical , Warning, Informational
or None for each Email address.
11 Click on the Send Test Email check box to test
the entered settings.
12 When all information is typed in, click Commit .
30

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