Bosch Active Line Original Operating Instructions page 141

– The eBike Flow app is installed.
– A user account has been created.
– The eBike is not currently updating.
– The eBike is connected to the smartphone via Bluetooth®.
– The eBike is stationary.
– The smartphone is connected to the Internet.
– The eBike battery is sufficiently charged and the charging
cable is not connected.
You can set up the <eBike Lock> in the eBike Flow app in
the Settings menu item.
From now on, you can deactivate the assistance from your
drive unit by switching on <eBike Lock> in the eBike
Flow app. This deactivation can only be overridden if your
smartphone is in the vicinity of the eBike when the eBike is
switched on. To do this, your smartphone must have
Bluetooth® switched on and the eBike Flow app must be
active in the background. The eBike Flow app does not need
to be open. When the <eBike Lock> is activated, you can
continue to use your eBike without assistance from the drive
unit.
Compatibility
The <eBike Lock> is compatible with these Bosch eBike
product lines from the system generation the smart system:
Drive unit
BDU374x
BDU33xx
BDU31xx
How it Works
In combination with the <eBike Lock>, the smartphone
functions similarly to a key for the drive unit. The <eBike
Lock> is activated by switching off the eBike. As long as
the <eBike Lock> is active after the function is switched on,
this will be indicated by the LED Remote operating unit
flashing white and by a padlock symbol on the on-board
computer.
Note: The <eBike Lock> alone does not provide adequate
theft protection; it is simply a supplement to a mechanical
lock! The <eBike Lock> does not provide any form of mech-
anical lock for the eBike. Only the assistance from the drive
unit is deactivated. The drive unit will be unlocked for as long
as the smartphone is connected to the eBike via Bluetooth®.
If you wish to give other users temporary or permanent
access to your eBike or you want to take your eBike to a
service, you will need to deactivate the <eBike Lock> in
the eBike Flow app in the <Settings> menu item. If you
wish to sell your eBike, you will also need to delete the eBike
from your user account in the eBike Flow app in the <Set-
tings> menu item.
When the eBike is switched off, the drive unit will emit a
"Lock" sound (i.e. an audio signal that is played once) to in-
dicate that the assistance from the drive unit is switched off.
Note: The audio signal will only be played if the eBike is
switched on.
Bosch eBike Systems
Product line
Performance Line CX
Performance Line
Active Line
Active Line Plus
Performance Line SX
When the eBike is switched on, the drive unit will emit two
"Unlock" sounds (i.e. an audio signal that is played twice) to
indicate that the assistance from the drive unit is enabled
again.
The "Lock" sound will help you determine whether or not
the <eBike Lock> on your eBike is active. The audio signal is
activated by default, but it can be deactivated in the eBike
Flow app in the <Settings> menu item by selecting the lock
symbol under your eBike.
Note: If you can no longer set up or switch off the <eBike
Lock>, please contact your bicycle dealer.
Replacing eBike Components and the <eBike Lock>
Replacing the Smartphone
1. Install the eBike Flow app on the new smartphone.
2. Log in with the same account that was used to activate
the <eBike Lock>.
3. The <eBike Lock> is displayed as set up in the eBike
Flow app.
Replacing the Drive Unit
1. The <eBike Lock> is displayed as deactivated in
the eBike Flow app.
2. Activate the <eBike Lock> by pushing the <eBike
Lock> controller to the right.
3. If you are handing in your eBike to a bicycle dealer for
maintenance, it is recommended that you temporarily
deactivate <eBike Lock>.
Software updates
Software updates must be manually started in the eBike
Flow app.
Software updates are transferred to the operating unit in the
background of the app as soon as it is connected to the app.
During the update process, a green flashing on the battery
charge indicator of the eBike battery (3) shows the pro-
gress. The eBike is then restarted.
You can control the software updates via the eBike
Flow app.
Error messages
The operating unit shows whether critical errors or less crit-
ical errors occur on the eBike.
The error messages generated by the eBike can be read via
the eBike Flow app or by your bicycle retailer.
Via a link in the eBike Flow app, information about the error
and support for rectifying the error can be displayed.
Less critical errors
Less critical errors are shown by the assistance level LED (5)
flashing orange. Pressing the select button (7) confirms the
error and the assistance level LED (5) once again continu-
ously shows the colour of the set assistance level.
You can use the following table to rectify the errors yourself
if necessary. Otherwise, please contact your bicycle retailer.
Number Troubleshooting
523005 The indicated error numbers show that
there is interference when the sensors de-
514001
English – 5
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