Damage evident upon receipt should be noted on the freight bill. Damage should be brought to the attention of the delivering carrier -- NOT to Pentair Equipment Protection -- within 15 days of delivery. Save the carton and packing material and request an inspection. Then file a claim with the delivering carrier.
CAUTION Operation of the air conditioner in areas containing airborne caustics or chemicals can rapidly deteriorate filters, condenser coils, blowers and motors, etc. Contact Pentair Technical Products for special recommendations. REFRIGERANT LOSS Each air conditioner is thoroughly tested prior to leaving the factory to insure against refrigeration leaks. Shipping damage or microscopic leaks not found with sensitive electronic refrigerant leak detection equipment during manufacture may require repair or recharging of the system.
Pentair Equipment Protection approval. Pentair Equipment Protection must be notified of a claim in writing not later than fourteen (14) days from the date when Buyer has become aware of such occurrence, or where the defect is such that it may cause damage, immediately, such notice containing a description of how the defect manifests itself.
B. All returns to Pentair Equipment Protection must be securely packed, using original cartons if possible. All returns must have the RMA number visible on the outside of the carton. Pentair Equipment Protection is not responsible for material damaged in transit. Any refrigerant-bearing Goods must be shipped upright for return.