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Supermicro SuperServer SYS-220U-TNR User Manual

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SuperServer
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SYS-220U-TNR
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro SuperServer SYS-220U-TNR

  • Page 1 SuperServer ® SYS-220U-TNR USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 Configuration Options......................10 Ultra Riser Cards ......................10 WIO Riser Cards ......................10 Storage Protocols ......................10 Power Supply Options ....................10 1.2 System Features ........................11 Front View .........................11 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................14 Power Supply Indicator ....................14 Expansion Slots and Riser Cards .................15 LAN Speed Indicator .....................15...
  • Page 5 Preface Releasing the Inner Rail ....................26 Installing the Inner Rails on the Chassis ................27 Installing the Outer Rails onto the Rack ................28 2.5 Installing the Chassis into a Rack ..................29 Removing the Chassis from the Rack ................30 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................31 3.2 Accessing the System ......................32 3.3 Processor and Heatsink Installation ...................33...
  • Page 6 Preface Installing the Low Profile Center Expansion Card ............58 Installing the Internal Expansion Card ................59 Ultra Riser and Expansion Cards with Optional Storage Drives ........60 Removing the Ultra Riser Card ..................60 3.10 Cable Routing Diagram .....................61 Chapter 4 Motherboard Connections 4.1 Power Connections ......................62 4.2 Headers and Connectors ....................63 Control Panel .........................66...
  • Page 7 7.9 Where to Get Replacement Components ................112 7.10 Reporting an Issue ......................112 Technical Support Procedures ..................112 Returning Merchandise for Service .................112 Vendor Support Filing System ..................113 7.11 Feedback .........................113 7.12 Contacting Supermicro ....................114 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    2U rackmount; (WxHxD) 17.2 x 3.5 x 28.2 in. (437 x 89 x 717.2 mm) A link to the Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-220U-TNR have been certified as compliant...

  • Page 10: Configuration Options

    Chapter 1: Introduction Configuration Options Ultra Riser Cards Ultra Riser cards provide network connections and other capabilities. The customer must choose one when purchasing the system. Ultra Riser Networking Options LAN Ports Part Number Description No NIC AOC-2UR668G4 Two PCIe 4.0 x16 and PCIe 4.0x8 (in x16, internal) Two RJ45, Intel X710-AT2, PCIe 4.0 x8 (in x16, Internal), Two 10GBaseT AOC-2UR68G4-i2XT...

  • Page 11: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Service/Asset Tag with BMC Password 19 20 21 22 Control Panel Figure 1-1. Front View Logical Storage Drive Numbers Item Description...

  • Page 12: Control Panel

    Chapter 1: Introduction Drive Carrier LED Indicators Color Blinking Pattern Behavior for Device Status Solid On Failure of drive with RSTe support Blinking at 1 Hz Rebuild drive with RSTe support Blinking at 4 Hz Identify drive with RSTe support Blinking with two blinks Hot spare for drive with RSTe support and one stop at 1 Hz...
  • Page 13 Chapter 1: Introduction Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Power failure, check for a non-operational power Red, blinking at 0.25Hz supply. Red, solid, with Power LED blinking Fault detected green Blue and red, blinking at 10 Hz...

  • Page 14: Rear View

    Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. The Solid Amber system might need service. Please contact Supermicro technical support. No AC power to modules...

  • Page 15: Expansion Slots And Riser Cards

    Chapter 1: Introduction Expansion Slots and Riser Cards This system offers options for riser cards that provide custom PCIe capabilities—one Ultra Riser card, one right-facing WIO riser card, and one left-facing WIO card. PCIe Slots per Riser Card Riser Card Part Number Slot Description (all PCIe 4.0)

  • Page 16: Top View

    Chapter 1: Introduction Top View Power Supply Modules SATADOM Ports Dual Processors DIMM Slots 4 System Fans Figure 1-4. System: Top View System Features: Top Feature Description Power Supply Dual redundant modules; see options on a previous page SuperDOM ports Disk-on-Module port allows for flash cards to be mounted directly on the motherboard DIMM slots Dual in-line memory module (DIMM) slots...

  • Page 17: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system electrical components, and a block diagram of the overall system. Main Components Riser Card, Left-facing Ultra Riser Card; (options) Riser Card, Right-facing Motherboard X12DPU-6 Storage Backplane BPN-NVME4-216N-S24 Figure 1-5.

  • Page 18: System Block Diagram

    1 PCI-E 4.0 x16 Slot (CPU2) IPMI LAN 4 NVME via AOC 4 NVME (CPU1) (CPU2) 22 2.5” NVME/SAS3/SATA3 + 2 SAS3/SATA3 6 NVME(CPU1) 8 NVME via AOC (CPU2) Figure 1-6. System Block Diagram Better Faster Greener™ © 2020 Supermicro...

  • Page 19: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPU-6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 20: Quick Reference

    Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 Clear CMOS Open (Normal) JUID UID Enable/System Reset Jumper Pins 1-2 (UID Enabled) Connector Description Onboard CMOS battery COM1 Backplane COM port FAN1 ~ FAN8 CPU/System fan headers FFC (Flat Flexible Cable) connector BMC_LAN Dedicated BMC LAN port (JLAN1) I-SATA 0~3, I-SATA 4~7...

  • Page 21: Motherboard Block Diagram

    Chapter 1: Introduction Description State: Status LEDM1 BMC Heartbeat LED Blinking Green: BMC Normal LED1 Rear UID (Unit Identifier) LED Solid Blue: Unit Identified Motherboard Block Diagram X12DPU-6 DDR4 NCSI DDR4 AST2600 BMC LAN RTL8211F RJ45 32MB BMC COM1 UART SPI FLASH LPC/eSPI Ultra IO...

  • Page 22: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 23: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
  • Page 24 Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 25: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 26: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.

  • Page 27: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 28: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded pegs to fit into the square holes in your rack. Installing the Outer Rail 1.

  • Page 29: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation.

  • Page 30: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 31: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 32: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The 219U chassis has a removable top cover to access internal components. Removing the Top Cover 1. Remove the two screws on each side of the cover, which secure the cover to the chassis.

  • Page 33: Processor And Heatsink Installation

    • Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • Graphics in this manual are for illustration only. Your components may look different.

  • Page 34: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. 1. Hold the processor with the land grid array (LGA, gold contacts) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 35 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and, if necessary, press it down as shown below. Lever 4. Align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.

  • Page 36: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 37: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs...
  • Page 38 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
  • Page 39 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 40: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 41: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin 1 Pin 1...

  • Page 42: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage.

  • Page 43: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support The X12DPU-6 motherboard has 32 DIMM slots. It supports up to • 8TB (DDR4 only): 3DS Load Reduced DIMM (3DS LRDIMM), 3DS Registered DIMM (3DS RDIMM), or Non-Volatile DIMMs (NV-DIMM) ECC memory with speeds of up to 3200 MHz. •...

  • Page 44: Guidelines Regarding Mixing Dimms

    Chapter 3: Maintenance and Component Installation Guidelines Regarding Mixing DIMMs • All DIMMs must be DDR4 or a mixture of PMem and DDR4. • x4 and x8 DIMMs can be mixed in the same channel. • Mixing of LRDIMMs and RDIMMs is not allowed in the same channel, across different channels, and across different sockets.

  • Page 45: Ddr4 Memory Population Guidelines

    Chapter 3: Maintenance and Component Installation DDR4 Memory Population Guidelines The following memory population table was created based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for DDR4-only Configurations, 32 DIMM Slots CPUs/DIMMs DIMM Slots CPU1: A1 2 CPUs &...

  • Page 46: Optane Pmem 200 Series

    Chapter 3: Maintenance and Component Installation Optane PMem 200 Series For 3rd Gen Intel Xeon Scalable Platinum, Gold and selected Silver processors Symmetric Population for Each CPU with PMem + DDR4 DIMM DDR4 & Modes interl- PMem leve 1 - x4 DDR4 DDR4 DDR4...

  • Page 47: Pmem Notes

    Chapter 3: Maintenance and Component Installation PMem Notes • PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and se- lected Silver processors. • Do not mix PMem and NVDIMMs within the platform. • For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD.

  • Page 48: Installing Memory

    Chapter 3: Maintenance and Component Installation Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge.

  • Page 49: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 50: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages at https://www.supermicro.com/products/nfo/Ultra.cfm.

  • Page 51: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Installing a Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. SB414_25HDD_TRAY_ASSY_REF Figure 3-7. Removing the Dummy Drive from a Carrier 2. Insert a drive into the carrier with the PCB side facing down and the connector end toward the rear of the carrier.

  • Page 52: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro Ultra servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using the BMC Dashboard. Note: If you are using VROC, see the VROC section in this manual instead.

  • Page 53: System Cooling

    2. Push the release tab and pull the failed fan from the chassis. Fans can be replaced while the system is running. 3. Replace the failed fan with an identical fan, available from Supermicro. Push the new fan into the housing, making sure the air flow direction is the same.

  • Page 54: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. They do not require screws to install. Installing the Standard Air Shrouds • Position the air shrouds as illustrated in the figure below. Shrouds Figure 3-10.

  • Page 55: Power Supply

    • Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support. Changing the Power Supply Module: 1. Unplug the AC cord from the module to be replaced.

  • Page 56: Pci Expansion Slots

    Chapter 3: Maintenance and Component Installation 3.9. PCI Expansion Slots This system offers options for riser cards that provide custom PCIe capabilities—one Ultra Riser card, one right-facing WIO riser card, and one left-facing WIO card. Figure 3-12. Expansion Card Chassis Slots PCIe Slots per Riser Card Riser Card Part Number...

  • Page 57: Installing Full Height Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Full Height Expansion Cards Riser Card Brackets Figure 3-13. Installing Expansion Cards Installing PCI Expansion Cards 1. Power down the system and remove the top chassis cover. 2. Remove the riser card bracket, pictured above. On the rear of the chassis, each bracket is secured by a small black plastic flip-lever with an arrow on it.

  • Page 58: Installing The Low Profile Center Expansion Card

    Chapter 3: Maintenance and Component Installation Installing the Low Profile Center Expansion Card Riser Card Slot Figure 3-14. Installing Low Profile Expansion Card Installing the Low Profile PCI Expansion Card ( 1. Power down the system and remove the top chassis cover. 2.

  • Page 59: Installing The Internal Expansion Card

    Chapter 3: Maintenance and Component Installation Installing the Internal Expansion Card For most models, the Ultra riser card that holds the LAN ports also offers another internal low profile card slot ( ). Installation is pictured below. View from Front of Chassis Thumb Screw to Secure Bracket...

  • Page 60: Ultra Riser And Expansion Cards With Optional Storage Drives

    Chapter 3: Maintenance and Component Installation Ultra Riser and Expansion Cards with Optional Storage Drives This server supports an option to add two storage drives in place of expansion cards. View from Front of Chassis View from Rear of Chassis Optional Cage for Two Storage Drives Figure 3-17.

  • Page 61: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Use this section to route or reroute cables. Proper routing is important to maintain airflow through the system. SAS cable routing depends on the model and position of the SAS controller card, so routing is not shown here.

  • Page 62: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 63: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are eight fan headers on the motherboard. These are 4-pin fan headers, although pins 1-3 are backward compatible with traditional 3-pin fans. Four-pin fans allow fan speeds to be controlled by Thermal Management in the BMC. When using the Thermal Management setting, use all 3-pin fans or all 4-pin fans.
  • Page 64 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system.
  • Page 65 Chapter 4: Motherboard Connections RAID Key Header An Intel VROC RAID Key header is located at JRK1. It supports VMD used in creating optional advanced NVMe RAID configurations. RAID Key Header Pin Definitions Pin# Definition Ground RAID_KEY_PU Ground PCH_RAID_KEY VROC Key Note: This drawing is for illustration only.

  • Page 66: Control Panel

    Chapter 4: Motherboard Connections Control Panel JF1 contains header pins for various control panel connections. See the figure below for the pin locations and definitions of the control panel buttons and LED indicators. All JF1 wires have been bundled into a single cable to simplify this connection. Make sure the red wire plugs into pin 1 as marked on the motherboard.
  • Page 67 Chapter 4: Motherboard Connections Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of JF1 to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheat or fan failure.
  • Page 68 Chapter 4: Motherboard Connections Power LED The Power LED connection is located on pins 15 and 16 of JF1. Power LED Pin Definitions (JF1) Pin# Definition 3.3V Power LED NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. NMI Button Pin Definitions (JF1) Pin#...

  • Page 69: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description USB0 (3.0) COM1 USB1 (3.0) UID Switch BMC Dedicated LAN LAN Ports...

  • Page 70: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 71 Chapter 4: Motherboard Connections VGA/Video Display Enable Jumper JPG1 enables or disables onboard VGA support. When this jumper is set to Disabled, both rear VGA port, located at I/O back panel, and the optional front accessible VGA header, located at JVGA2 are disabled. The default setting is on pins 1-2 to enable the connection for VGA support.

  • Page 72: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Network LAN LEDs The Ethernet ports each have two LEDs. One LED indicates activity when flashing green. The other may be green, amber or off to indicate the speed of the connection. Speeds noted in Chapter 1.

  • Page 73: Storage Ports

    0-3, S-SATA 4, S-SATA 5) on the motherboard. These SATA ports are supported by the Intel PCH C621 chipset. S-SATA 4/S-SATA 5 can be used with Supermicro SuperDOMs which are orange SATA DOM connectors with power pins built in, and do not require external power cables.

  • Page 74: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 75 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 76: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 77: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 78: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 79: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Power options Cable Management Arm TPM security module Intel VROC RAID Key 6.1 Storage Protocols Supported The storage drive bays can support SATA, SAS, and NVMe in any combination. To enable SAS and NVMe, additional hardware is required.

  • Page 80: Cable Management Arm

    Chapter 6: Optional Components 6.3 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 81 Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.

  • Page 82: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 83: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.5 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 84: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 85: Configuring Nvme Raid Manually

    Chapter 6: Optional Components Configuring NVMe RAID Manually RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS. 1. Reboot the server and press [DEL] key to access the BIOS options. 2.
  • Page 86 Chapter 6: Optional Components Figure 6-8. BIOS, Manual Mode (Example—your server may look different.) 3. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller Figure 6-9. BIOS, Enabling VMD for Pstack0...
  • Page 87 Chapter 6: Optional Components 4. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled. Figure 6-10. BIOS, Enabling VMD Functionality per Slot 5.
  • Page 88 Chapter 6: Optional Components Figure 6-12. BIOS, Enabling CPU2 Example 6. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS. Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended. Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.
  • Page 89 Chapter 6: Optional Components 10. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller. Figure 6-13. Created Volume without Figure 6-14. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. Select specific disks for RAID with an [X]. •...

  • Page 90: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 91: Gpus

    Chapter 6: Optional Components 6.6 GPUs Supermicro 2U Ultra systems support graphic processing units (GPUs) when installed with some additional optional parts. GPUs have cooling requirements that can be assisted by specialized dual-level air shrouds to direct the flow from the system fans. Refer to the Supermicro product page to see the list of compatible GPUs Figure 6-15.
  • Page 92 Chapter 6: Optional Components Screw to Chassis Side (optional) Left (WIO) Riser Bracket Ultra Riser Bracket Screw to Chassis Side (optional) Positions for GPUs Screws for Default Air Shrouds Flip-levers Figure 6-16. Riser Cards and GPU Positions Adding GPUs 1. Power down the system, unplug AC cords, and remove the top chassis cover. 2.
  • Page 93 Chapter 6: Optional Components Rear L Bracket for Left-side GPU Figure 6-17. Inserting the Left-side GPUs into the Riser Card Bracket Rear L Bracket for Middle GPU Rear L Bracket for Right-side GPU Screw to Standoff on Chassis Floor Figure 6-18. Inserting the Middle and Right-side GPUs into the Riser Card Bracket...
  • Page 94 Chapter 6: Optional Components 4. Secure the front end of the GPU to the bracket with screws. For one left-side GPU, a middle GPU, or a right-side GPU the front bracket is pre-installed on the riser card bracket. Bracket for two GPUs Figure 6-19.
  • Page 95 Chapter 6: Optional Components 5. Remove the two screws on the fan housing that secure the default air shrouds. (See Figure F-2) 6. Place the appropriate air shroud (see the following notes). Insert the shroud tabs into the slot at the top of the fan housing. 7.
  • Page 96 Figure 6-21. Installing a GPU on the Upper Left-side Notes for Installing in the Lower Left-side Position (7/8) Installation of a GPU in the 7/8 position is not supported without consultation with Supermicro due to thermal limitations. If the 7/8 position is used, mounting requires MCP-120-82904-0N...
  • Page 97 Chapter 6: Optional Components Notes for Installing in the Middle Position (2) • Break off the necessary portions of the shroud to allow for cables. In particular, remove the top row of the shroud "ramp" as labeled below. • Position the shroud as shown. The right side wall of the shroud should not cover the right- most DIMM (P1-DIMMC1).
  • Page 98 Chapter 6: Optional Components Notes for Installing in the Right-side Position (1) • Break off the necessary portions of the shroud to allow for cables. • Position the shroud as shown. The right side wall of the shroud should not cover the right- most DIMM (P1-DIMMC1).

  • Page 99: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon' Figure 7-1. Supermicro Website Click the menu icon, the three bars in the upper right corner, then select: •...

  • Page 100: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 101: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 102: System Boot Failure

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 103 Chapter 7: Troubleshooting and Support • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 104: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 105: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at https://www.supermicro.com/ manuals/other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 106: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 107 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 108 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 109 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 110 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 111: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 112: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 113: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 114: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.12 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 115: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 116 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 117 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 118 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 119 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 120 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 121 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 122 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 123 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 124 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 125 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 126 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 127 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 128 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 129 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 130 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 131 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 132 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 133 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 134 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 135: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Gen Intel Xeon Scalable processors in a P+ (LGA4189) socket with up to 40 cores and the thermal design power (TDP) of up to 270W Note: Refer to the motherboard specifications pages on our website for updates to supported processors.. Chipset Intel PCH C621A (LBG-R) BIOS...
  • Page 136 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Certified Safety Models...
  • Page 137 Appendix B: System Specifications 限 限 用 用 物 物 質 質 含 含 有 有 情 情 況 況 標 標 示 示 聲 聲 明 明 書 書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱: 伺服器/Server Equipment name 型號（型式）：829U-R12X12...
  • Page 138 Appendix B: System Specifications 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下， 輸入額定: 100- 127 V~, 60-50 Hz,9.8-7 A (x2) 200- 240 V~, 60-50 Hz,7.5-6 A (x2) *使用者不能任意拆除或替換內部配備...

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