Abnormal State Processing - Rayleigh Instruments RI-ENERGYFLOW-3P-MODULAR RI-ENERGYFLOW-HYBRID User Manual

Logger running
status
The normal operation status of the stick logger, when router connected to the network
normally:
1. Successful connection status with serve: NET light keeps on after the logger powered
on.
2. Logger running normally: READY light Flashes.
3. Successful connection status with inverter: COM light keeps on.

6.4 Abnormal State Processing

If the data on platform is abnormal when the stick logger is running, please check the table
below and according to the status of indicator lights to complete a simple troubleshooting.
If it still can not be resolved or indicator lights status do not show in the table below,
please contact our Customer Service..(Note: Please using the following table query after
power-on for 2mins at least.)
NET COM READY
Any Slow
OFF
state flash
Slow
OFF ON
flash
Slow Slow
ON
flash flash
Light off: Running abnormally.
On 1s/Off 1s (Slow flash): Running normally.
On 100ms/Off 100ms (Fast flash): Restore factory settings.
Fault Description
1.Connection betw-
een stick logger and
inverter loosen.
Communicate with
Inverter does not
inverter abnormally
match with stick log-
ger's communication
rate.
1.Stick logger does
Connection not have a network.
between logger and 2.Antenna abnormal
router abnormal 3.Router WiFi signal
strength weak.
1. Router networking
abnormal.
Connection betwe-
en logger and router
2. The server point
normal, connection
of logger is modified.
between logger and
3.Network limitation,
remote server
server cannot be
abnormal.
connected.
Fault Cause
1. Check the connection between
stick logger and inverter. Remove the
stick logger and install again.
2. Check inverter's communication
rate to see if it matches with stick
logger's.
3. Long press Reset button for
5s, reboot stick logger.
1.Check if the wireless network
configured.
2.Check the antenna, if there is any
damage or loose.
3.Enhance router Wi-Fi signal
strength. Long press Reset button for
10s, reboot stick logger and
networking again.
1.Check if the router has access to
the network.
2.Check the router's setting, if the
connection is limited.
60
Solution