How To Enter Card Information Manually - Magtek DynaFlex II Series Installation And Operation Manual

6 - Operation

6.8.6 How to Enter Card Information Manually

Devices with touchscreen displays provide support for starting a transaction that immediately prompts the
operator or cardholder to enter card data manually. Manual entry can be useful in the following situations:
•
As a last resort form of transaction fallback:
o The cardholder swiped during a transaction that had one or more card interfaces enabled, but
the device could not read card data.
o The cardholder inserted a chip card during a transaction that had one or more card interfaces
enabled, but the device could not read card data and could not fall back to swipe.
•
In card not present transactions, including merchant locations where cardholders do not have their
card, in telephone call centers, and so on. In these cases, the operator uses the device to keep sensitive
data out of the merchant's domain, for compliance / security reasons.
To enter card information manually, follow these steps. For every prompt below, press the
after entering data to move to the next step, or press the
been entered but stay on the same step, or press the
1) The operator starts a transaction, specifying manual card entry, optionally specifying a transaction
amount and cash back amount. If the solution is designed to respond to cardholder actions that occur
while the device is idle, such as pressing the touchscreen, the operator may initiate the transaction by
performing one of those actions instead of initiating the transaction from the host.
2) The device shows a numeric keypad and a prompt to enter
the card number and press the
button and does not proceed to the next step, the PAN is not valid. The device may be configured to
enable MOD10 validation, which makes sure the card number passes a validity check to prevent
errors during entry. It is also possible you have entered too many or too few PAN digits. Double-
check the card number and use the
3) The device shows a numeric keypad and a prompt to enter
Enter the expiration date on the card and press the
4) The device shows a numeric keypad and a prompt to enter
verification code / value, then press the
the front or back of the card, and is also referred to as a security code, security validation value,
CAV2, CVC2, CVV2, or CID, depending on which payment brand issued the card.
5) The device shows a summary of all the data that was entered during the transaction. If the operator
specified a transaction amount when starting the transaction, the summary includes the total
transaction amount (purchase amount plus cash back, if any).
6) Verify all the information is correct:
a) If it is correct, press the
b) If it is correct but the cardholder or operator wishes to stop the transaction, press the
button to completely end the transaction.
DynaFlex II| Product Family | Installation and Operation Manual
Cancel
button. If the device double-beeps when pressing the
Enter
button to correct any errors, then press
Backsp
Enter
button. This code is a 3- or 4- digit number printed on
Enter
button to proceed with the transaction.
Enter
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button to delete data that has already
Backsp
button to completely end the transaction:
(see Figure 6-16). Enter
Card Number
Exp Date (MMYY)
button.
CVV/CVC/Card ID
button
Enter
Enter
.
Enter
(see Figure 6-17).
. Enter the card
Cancel