Magtek IPAD Installation And Operation Manual

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IPAD
INSTALLATION AND OPERATION MANUAL
PART NUMBER: 99875382-2
AUGUST 2009
REGISTERED TO ISO 9001:2000
1710 Apollo Court
Seal Beach, CA 90740
Phone: (562) 546-6400
FAX: (562) 546-6301
Technical Support: (651) 415-6800
www.magtek.com

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  • Page 1 IPAD INSTALLATION AND OPERATION MANUAL PART NUMBER: 99875382-2 AUGUST 2009 REGISTERED TO ISO 9001:2000 1710 Apollo Court Seal Beach, CA 90740 Phone: (562) 546-6400 FAX: (562) 546-6301 Technical Support: (651) 415-6800 www.magtek.com...
  • Page 2 Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek is a registered trademark of MagTek, Inc.
  • Page 3 This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 4 FCC WARNING STATEMENT This equipment has been tested and was found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5: Table Of Contents

    Figure 3-4. Mounting Dimensions and Cable Access Hole ............12 Figure 4-1. Example of Welcome Screen (Ready for a New Transaction) ......... 13 Figure 4-2. Example of Swipe Card Screen .................. 14 Figure 4-3. Swiping a Card Through the IPAD ................14...
  • Page 6 Figure 4-5. Example of User Screen to Select Card Type ............15 Figure 4-6. Example of User Screen to Enter PIN ................ 16 Figure 4-7. Example of User Screen to Enter Signature.............. 16 Figure 5-1. Calibrating the IPAD’s Touch Screen ................ 17 Figure 5-2. Adjusting the IPAD’s LCD ................... 18...
  • Page 7: Section 1: Introduction And Specifications

    The data is not in the clear for even a few milliseconds. The IPAD’s data encryption scheme uses the industry standard 3DES algorithm, which offers merchants, processors, issuers, and acquirers the flexibility to manage decryption services themselves or to outsource, thereby avoiding the risk imposed by unproven, proprietary encryption algorithms.
  • Page 8: Design Features

    • Mutual Authentication • Flexible Data Formats • Flexible Data Masking • Real-time electronic signature capture (in some models) • USB HID Device • USB Bus Powered • Optional Privacy Shield • Backlit LCD graphics Figure 1-1. IPAD with Optional Privacy Shield...
  • Page 9: Major Components

    Introduction and Specifications MAJOR COMPONENTS The major components of the IPAD are shown in Figures 1-2 and 1-3. Figure 1-2. Major Components (front)
  • Page 10: Figure 1-3. Major Components (Back)

    IPAD Installation and Operation Manual Figure 1-3. Major Components (back)
  • Page 11: Specifications

    Introduction and Specifications SPECIFICATIONS Electrical Power Input: USB Bus Powered Voltage: 5VDC Current: 100ma (500ma maximum) Interfaces: USB 2.0 (USB 1.1 compatible) Display Type: Backlit, liquid crystal display (LCD) Display Resolution: 128 x 64 dpi Flash Memory: 256KB Internal RAM memory: 128KB Battery type: Lithium...
  • Page 12: Pinout On Rj-12 (Or Rj25) 6-Pin Connector

    IPAD Installation and Operation Manual PINOUT ON RJ-12 (or RJ25) 6-PIN CONNECTOR RJ 12 or 25 Signal Connector VBUS USB_DM USB_DP CGND Figure 1-4. RJ-12 (or RJ25) 6-Pin Connector...
  • Page 13: Section 2: System Requirements & Device Features

    Resistant Security Module (TRSM). All covers are ultrasonically welded together to ensure that breakage is visible if any attempt is made to open the unit. Internal spaces within the IPAD have been minimized to reduce the possibility of unauthorized modifications.
  • Page 14: Card Reading

    IPAD Installation and Operation Manual Card Reading The IPAD contains a MagneSafe reader that encrypts card data at the point of swipe to protect the cardholder’s personal information. The reader incorporates MagTek’s 3-track encrypting IntelliHead, a magnetic read head which has encapsulated and securely potted electronics that reads, decodes, and encrypts card data within the head.
  • Page 15: Section 3: Installation

    SECTION 3: INSTALLATION HARDWARE INSTALLATION To connect the IPAD to a computer, connect its USB cable to the USB port on the computer as shown in Figure 3-1. Note: the standard USB cable P/N 30019317 is six feet long. Warning Connecting or disconnecting the USB cable from the back side of the IPAD when the computer is ON may clear the encryption keys.
  • Page 16: Privacy Shield Installation

    1. Place the inserts of the curved side of the Privacy Shield into the opening located on the front surface of the IPAD as shown in Figure 3-2. 2. Align the two remaining tabs of the Privacy Shield with the Guide Holes on top of the IPAD and press downward.
  • Page 17: Privacy Shield Removal

    1. Grasp the Privacy Shield as shown in Figure 3-3 and slowly lift the edge closest to the LCD. 2. When the top guide pins are free of the IPAD surface as in Figure 3-2, lift the Privacy Shield away from the IPAD at a forty-five degree angle.
  • Page 18: Mounting Dimensions

    The overall dimensions of the unit and the mounting hole locations are shown in Figure 3-4. This drawing is not to scale and dimensions are given in inches. In addition, mounting the IPAD to a surface will require size # 4-40 screws.
  • Page 19: Section 4: Operation

    Refer to appropriate personnel if there are any questions about the prompts or any part of the operation. The IPAD will display “Welcome” on its LCD (see figure 4-1 for an example) to indicate that it is ready to enter a new transaction.
  • Page 20: Card Reading

    When the appropriate prompt appears (see Figure 4-2 for an example), swipe the card with the magnetic stripe down and facing toward the keypad of the IPAD as indicated in Figure 4-3 below. If the magnetic stripe data could not be read, the application may prompt the user to swipe the card again.
  • Page 21: Manual Card Entry

    MANUAL CARD ENTRY If the swiped card’s magnetic stripe is damaged or unreadable, the application controlling the IPAD may prompt the cardholder to enter information from his or her card manually, as shown in the following example: Figure 4-4. Example of User Screen to Manually Enter Card Data SELECTING THE CARD TYPE In a retail setting, the transaction might require the user to select the card type (e.g.
  • Page 22: Pin Entry

    ENTER key. SIGNATURE CAPTURE If your IPAD has signature capture capability, the LCD will prompt the cardholder to enter a signature to complete the transaction (see figure 4-7 for a sample LCD display). After the cardholder has entered his or her signature, the ENTER key must be pressed.
  • Page 23: Section 5: Maintenance

    SECTION 5: MAINTENANCE CLEANING Periodic cleaning of the IPAD’s exterior may be required. To clean the outside of the IPAD, wipe down the unit with a soft, damp cloth and then wipe with a dry cloth. Caution To avoid damaging the read head, do not touch the inside of the card path with a wet cloth.
  • Page 24: Adjusting The Lcd

    “523” (corresponding to the letters “LCD”), followed by the Right function key. The LCD will display the following screen: Figure 5-2. Adjusting the IPAD’s LCD Once the above screen has displayed, press 1 to decrease, or 3 to increase, the brightness. Press...

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