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SSG Industrial UPS (Wide-temperature)
Installation & User Manual
6kVA
SSG6KRM-2
XM6KRM-2/2
SSGR
© 2022 Falcon® Electric, Inc. All rights reserved. Falcon® and the Falcon Electric logo are registered trademarks of Falcon Electric, Inc.
All other brand names and trademarks are the property of their respective owners. The information and specifications stated in this document
are subject to change without notice. OM480064 Rev. A, 6-2022
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Summary of Contents for Falcon SSG6KRM-2
- Page 1 SSGR © 2022 Falcon® Electric, Inc. All rights reserved. Falcon® and the Falcon Electric logo are registered trademarks of Falcon Electric, Inc. All other brand names and trademarks are the property of their respective owners. The information and specifications stated in this document...
- Page 3 Contents INTRODUCTION ............................4 Manual Overview........................... 4 UPS Features ............................4 SAFETY ..............................6 PRODUCT OVERVIEW ..........................8 Operating Conditions..........................8 UPS Circuit Descriptions ........................9 Inspecting the Equipment ........................10 Box Contents ............................11 UPS Overview ............................. 13 UPS Component Overview ......................... 16 Display &...
- Page 4 INTRODUCTION Manual Overview This user manual provides basic information about the Falcon SSG Industrial Wide-temperature Uninterruptible Power Supply (UPS). This SSG model is available in nominal power rating of 6000 volt- amperes (VA). This manual also provides complete unit installation, safety considerations, important features, as well as detailed operation, configuration and troubleshooting of this device.
- Page 5 Double Conversion On-line UPS Block Diagram...
- Page 6 SAFETY Retain This User Manual SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future reference. All the models presented herein are designed for installation and use in a protected environment, free of contamination.
- Page 7 Symbols Important Instruction Special Note Recycle Do not dispose with ordinary trash...
- Page 8 PRODUCT OVERVIEW Transportation The UPS must be handled with care and given special attention due to the high amount of energy stored within its internal sealed, lead-acid batteries. Please retain the shipping containers in the unlikely event the UPS need to be returned for service. The containers have been specifically designed to ship the UPS system safely.
- Page 9 (VRLA) batteries in each pack. The battery packs are interchangeable between all SSG 1.5kVA to 6kVA rackmount models. They are easily replaced through the UPS or battery bank front panel. Optional extended battery banks are available from Falcon. Battery Charger The battery charger utilizes energy from the utility power source to continuously charge the UPS batteries.
- Page 10 To file a claim for shipping damage or concealed damage: You must file with the carrier within 24 hours of receipt of the equipment. You must send a copy of the damage claim within 3 days to Falcon Electric, Inc.
- Page 11 Box Contents The UPS is shipped complete with all cables and accessories required for operation. A full listing of the box contents is provided below: SSG6KRM-2 Inverter: XM6KRM-2/2 Transformer:...
- Page 12 SSGR / SSGR-1, -2 Models:...
- Page 13 UPS Overview UPS Inverter: SSG6KRM-2 Front View A: Function / Test Button C: Power / Bypass Button B: Set / Alarm Silence Button D: LCD Display UPS Transformer: XM6KRM-2/2 Front / MBS View M: Removeable front panel N: Maintenance Bypass Switch...
- Page 14 SSG6KRM-2 Rear View E: Input Terminal Block I: Battery Connectors F: Input Circuit Breaker J: Battery Fuses G: Output Terminal Block K: DB-9, RS232 H: Communication Option Slot L: Remote Emergency Power Off (R.E.P.O) Terminal XM6KRM-2/2 Rear View O: Cooling Fans...
- Page 15 SSGR Rear View 1: Battery Circuit Breaker 2: Additional Battery Connection 3: Battery Connection SSGR-1 / SSGR-2 Rear View 4: Battery Circuit Breaker 7: AC Power Switch 5: Additional Battery Connection 8: AC Power Cord Inlet with Fuse (3A / 250V) 6: Battery Connection 9: Daisy Chain Inlet (3A Max)
- Page 16 UPS Component Overview AC Terminal Block: Hardwired terminal block Cooling Fan: One or more devices provided to for input, output and transformer maintain the proper temperature of the internal interconnections to UPS Inverter. electronics. Battery Pack Compartment: Compartment Battery Connection: When the cover plate is housing the 48V battery pack for the SSGR removed, this universal port is exposed to allow models.
- Page 17 Display & Controls LCD Display The diagram to the right shows all available icons of the front panel LCD for all SSG models. Refer to the LCD symbols in the left-hand column, below for their functional definition: Utility Power Status: Line cord icon indicates utility power is within specification.
- Page 18 Front Panel Controls Function / Test Button: Multifunctional key performs the battery self-test and is used to scroll through bit options during UPS function setting. Set / Alarm Silence Button: Multifunctional key disables audible alarm, used to scroll through metered parameters and sets the desired programmed setting. Power / Bypass Button: Multifunctional key performs DC cold start to power UPS without utility power present, places UPS into bypass mode and is used to turn off UPS when utility power is lost.
- Page 19 Getting Started Installation Environment The UPS can be installed as a standalone tower or rack mounted in a typical 19” equipment rack. Each UPS inverter and transformer module requires 4U (7” / 178mm) of vertical rack space. DO NOT BLOCK DO NOT BLOCK Airflow Direction ...
- Page 20 Rackmount Installation Securing hardware, slide rails (SGRMKIT) and rail extensions (DP70357) are sold separately. The UPS is designed to fit in a 19” equipment rack. Each UPS inverter and transformer module requires 4U (7 inches / 178mm) of vertical rack space. The supplied rack mounting ears are intended to secure the units to the rack rails.
- Page 21 Extend the slide fully until it locks out. Depress the spring on the inner member (UPS Section) and disconnect the inner from the outer member. (Rack Section) For slide rail installation, fasten the inner portion of the slide rail to the UPS on both sides with the screws provided.
- Page 22 Attach the two mounting brackets to the rack’s mounting rails. After checking alignment, tighten all screws. Insert the UPS, with inner parts attached, into the slide assemblies. You may need to depress the locking mechanisms on the inner and outer parts of the slide assemblies to allow the slides to retract.
- Page 23 Battery Bank Installation SSG6KRM Models Warning: Verify the battery circuit breakers on the SSGR battery banks are in the off position prior to installing battery cables. Note: The SSGR Battery Banks are shipped with the internal battery packs preinstalled. 1. Remove the Battery Connector cover plates to expose the battery connectors as shown below. 2.
- Page 24 Maximum Model Conductor Selection Current 30 Amps Input: Use #10 AWG, 75°C copper wire, TRQ: 4.4 IN LB 6kVA 30 Amps Output: Use #10 AWG, 75°C copper wire, TRQ: 4.4 IN LB Input Connections SSG6KRM-2 (Without Transformer Module)
- Page 25 SSG6KRM-2TXI (With Transformer Module) Warning: Utility sources must be of the same phase.
- Page 26 Output Configurations 240V / 120V Split Phase L1 to L2: 240VAC L1 or L2 to N: 120VAC (Each 120VAC winding is limited to 50% maximum of total UPS output capacity.) Single Output Configuration: 208 ~ 240VAC...
- Page 27 Single Output Configuration: 120VAC...
- Page 28 UPS Start-up Procedure SSG6KRM Models: 1. Place the battery circuit breakers on both SSGR battery banks in the ON (up) position. 2. Turn on the input circuit breaker located on the rear panel of the UPS inverter module. 3. Allow 30 to 45 seconds for the UPS to complete power on self-test. 4.
- Page 29 DC Start-up Procedure – Utility Power Unavailable Warning: Verify the connected equipment is turned off prior to starting procedure. Turn on the equipment after the UPS output has been turned on. Note: In the event utility power is not available, the UPS may be started up in battery mode. The UPS will operate on battery and supply power to the connected equipment until the batteries are depleted.
- Page 30 UPS Operation Operating Modes Online Mode Online mode operation indicates the load, inverter, PFC, line, charger and battery status. The fan is shown at medium speed. The dark, solid line inside the circle indicates the power flow from input, through the inverter, to load and from the input to the charger and into the battery.
- Page 31 Green Mode When green mode is activated, the UPS will automatically transfer to bypass mode once the connected load drops to less than 3% of the UPS’s rated output. The load will operate directly from utility power. The LCD will indicate the UPS is in bypass mode and the green mode bulb icon will be flashing.
- Page 32 LCD Meter Use the set / alarm silence button to scroll through the available meter readings. (Actual readings will vary depending on UPS model. Shown for illustration purposes only.) Input Voltage Output Voltage Output Frequency Battery Voltage Load Percentage Input Current Percentage Internal Temperature (Celsius) Output Current...
- Page 33 / defective or installed incorrectly, the battery pack is not installed, the battery bank interconnect cable is not installed, or the battery fuse is missing / defective. If the problem cannot be resolved, contact Falcon Service.
- Page 34 Programming Mode The following section describes how to configure the UPS setup options using the setup, configuration & programming mode. The setup options include: Programming the UPS output voltage. Enabling or disabling green mode function. Warning: Do not change the output voltage setting while powering the connected load. Disconnect all equipment from the UPS output receptacles.
- Page 35 Default Programmed Settings 230V Models Function Bit Green Mode 230V Output Disabled...
- Page 36 Communications Communication Features RS-232 & USB The SSG UPS is equipped with (1) RS-232 and (1) USB port located on the UPS rear panel. A proprietary RS-232 interface cable is provided to allow the UPS to be connected to a workstation. The USB port interfaces with a standard USB cable to be supplied by the end-user.
- Page 37 Dry Contact Relay Cards UA88376-SSG, DB-9 Version Warning: Do not change the default jumper settings of jumpers J1 to J7. The jumpers must all remain in the 1 – 2, default setting otherwise the relay card will not function properly. The pin designations table provides relay contact positions while the UPS is turned on and in online mode operation.
- Page 38 UA88376-SSG-HW, Hardwire Terminal Version Warning: Do not change the default jumper settings of jumpers J1 to J7. The jumpers must all remain in the 1 – 2, default setting otherwise the relay card will not function properly. The pin designations table provides relay contact positions while the UPS is turned on and in online mode operation.
- Page 39 Batteries Safety IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. When replacing batteries, replace with the same number of the following battery: Hitachi Chemical / CSB, XTV1272 F2 CAUTION: Risk of Energy Hazard, 12V, 7 Ampere-hour battery. Before replacing batteries remove conductive jewelry such as chains, wrist watches, and rings.
- Page 40 The depleted batteries or packs may be returned to the Falcon Service Center at the end user’s expense for recycling. Prior to returning the depleted batteries or packs, please contact the Falcon Service Center and obtain a Return Material Authorization (RMA) number.
- Page 41 Battery Service Life (Float / Trickle Charge) The table below provides the typical battery service life during float / trickle charge. Ambient temperature greatly affects the overall battery life. Period Float Temperature (Years) Charge 25°C / 77°F 2.275Vdc 40°C / 104°F per cell 50°C / 122°F...
- Page 42 Battery Pack Replacement SSG6KRM Models Warning: Do not touch battery terminals located on the rear of the battery pack. 1. Remove the plastic front panel on the left side first and battery support plate as shown. Then remove the right side. 2.
- Page 43 Troubleshooting Alarms Audible Alarms The UPS features audible alarm codes to alert the user of potential problems. Please refer to the following table to identify and resolve alarms. Alarm Possible Cause Solution The UPS is in battery mode, Three short beeps, continuously Utility voltage check the utility power.
- Page 44 Troubleshooting Tips Prior to attempting any troubleshooting, always verify the UPS battery fuse is installed and the input voltage, input plug and wiring are correct. Please refer to the table below. Problem Possible Cause Solution Verify the UPS input switch on front panel is turned on.
- Page 45 CPU detects error due to excessive OUT OF TOLERANCE – Restart UPS. If load variation. LOW RANGE error persists, CPU detects error due to excessive contact Falcon INVERTER overload or direct short on the UPS Electric Service OVERCURRENT output. Department.
- Page 46 Falcon Electric will not assume any responsibility for shipping damage. In the event shipping damage is found, you will be notified of the damage and be instructed to file a claim with the freight carrier. You may be billed for all required repairs due to the shipping damage.
- Page 47 Falcon with an RMA number. For defective product sold domestically, as defined above, returned within 30 days of shipment, Falcon will pay for the shipping costs to and from its service center. For a defective product returned after 30 days but within 90 days of shipment, Falcon will only pay for shipping costs in sending the new or repaired product back to the end-user.