Falcon SG700RM-1SC User Manual
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Falcon SG700RM-1SC User Manual

Sc on-line ups rack / tower models 700va to 3kva, 120vac
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Rack / Tower Models
700VA to 3kVA, 120Vac
Proprietary: The information contained herein is proprietary to Falcon Electric, Inc. and
shall not be reproduced or disclosed in whole or in part or used for any reason except
when such user possesses direct, written authorization from Falcon Electric, Inc.
The statements contained herein are based on good faith assumptions and provided for
general information purposes only. These statements do not constitute an offer, promise,
warranty or guarantee of performance. Actual results may vary depending on certain
events or conditions. This document should not be used or relied upon for any purpose
other than that intended by Falcon Electric, Inc.
© 2016 Falcon® Electric, Inc. All rights reserved.
All other brand names and trademarks are the property of their respective owners.
The information stated in this document is subject to change without notice.
Falcon®, Falcon® Electric and UPS logos are registered trademarks of Falcon Electric, Inc.
OM480039 SC1-3KR_T 120V_12-12-16 REV.NR
SC On-line UPS
User's Manual

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  • Page 1 All other brand names and trademarks are the property of their respective owners. The information stated in this document is subject to change without notice. Falcon®, Falcon® Electric and UPS logos are registered trademarks of Falcon Electric, Inc. OM480039 SC1-3KR_T 120V_12-12-16 REV.NR...

  • Page 2: Table Of Contents

    8. Optional Communication Cards ..............37 8.1 R2E (second RS-232) card ..............37 8.2 USE (USB) card ..................37 8.3 DCE (Dry Contact) card ................. 38 8.4 SNMP Cards ..................39 9. Falcon Electric Service.……………………………………………….…………..40 9.1 Contact Information……….…………………………………………….….. 40 10. Warranty…..………………………………………………..………………….……41...

  • Page 3: Safety And Storage Instructions

    If the product emits a strange noise or smell, immediately stop using the product and contact Falcon Electric for service or repair. Always switch off the UPS and disconnect the batteries when relocating the UPS. Be aware that, even when disconnected, charged batteries present a risk of electric shock.

  • Page 4: Storage

    11. Ensure that the input voltage to the UPS is within the specified range. Use a certified input power cable with the correct plugs and sockets for the system voltage. 12. CAUTION: Risk of Energy Hazard, 12V, 9 Ampere-hour batteries. Before replacing batteries, remove conductive jewelry such as chains, wrist watches and rings.

  • Page 5: Product Introduction

    Product Introduction 2.1 General Characteristics 1. True On-Line technology continuously supplies your critical device with stable, regulated, transient-free, pure sine wave AC power. High-efficiency PWM sine-wave topology yields excellent overall performance. 3. The high crest factor of the inverter can handle high inrush current loads without the need to upgrade the power rating.

  • Page 6: Special Features

    2.2 Special Features 1. Our High Frequency Transformer-less technology and tower-convertible form factor enables the UPS to be integrated into environments with space constraints. 2. This UPS is equipped with fully digital control logic for greater functionality and enhanced power protection. Digital signal processing (DSP) also provides the UPS with powerful communication capability, which simplifies remote control and monitoring.

  • Page 7: Ups Functional Descriptions

    UPS Functional Descriptions 3.1 Front Panel Display 3.1.1 SC UPS< Convertible Type (Rack / Tower)> LED Panel (Optional, Contact Falcon Electric for availability.) LED Panel Control Key Symbol Description a. UPS Power-On Switch (Press and hold until the buzzer beeps.) b.
  • Page 8 LED Indicator Symbol Description 1. Solid indicates normal utility voltage. Blinking indicates insufficient utility voltage for the full Normal Mode LED load. Off indicates abnormal utility voltage. 2. In Battery and Load Function Mode, indicates battery capacity is 50%. 1. Indicates load supplied by battery power. Battery Mode LED 2.
  • Page 9 3.1.2 SC UPS< Convertible Type (Rack / Tower)> LCD Panel 6 Button LCD Panel Item Sign Description LCD Display Green LED steadily lights up to indicate that the utility input voltage is within the operating window (90Vac~150Vac); the LED flashes to indicate that the utility input voltage is within the acceptable window (60Vac~90Vac).
  • Page 10 Special functions log in/out Go to next page Go to previous page or change the setting of the UPS. Apply UPS setting change ◎ Manual Bypass: To transfer in and out of bypass mode, verify the UPS is in online mode, and then press " UPS On”...
  • Page 11 3.1.3 LCD Description Item Icon Description Bypass Input Abnormal, UPS fails to transfer to bypass, Bypass Abnormal at ECO mode Utility Input Abnormal Site Wiring Fault Buzzer Silent UPS Overload Service Mode (Disabled) UPS Fault Alarm UPS Flow Chart 3-Digit Measurement Display Indicates the item to be measured Battery Abnormal Battery Low...

  • Page 12: Rear Panel

    3.2 Rear Panel SC UPS, 120Vac 700VA /1kVA / 1.5kVA 2kVA 3kVA Emergency Power Off (EPO) USB port RS-232 port External battery connector Slot for optional communication cards AC input power line cord Utility input circuit breaker Output circuit breaker for 2 outlets 10.

  • Page 13: Communication Port

    / 2008 / 7 / 8, Novell, NetWare, UNIX, Linux 2.6.x, Mac OS X v10.5 Leopard, and Mac OS X v10.6 Snow Leopard. Please contact Falcon Electric for suitable software. All communication ports including optional cards can be active and used simultaneously to monitor the UPS status.

  • Page 14: Installation And Operation

    UPS. 4.1 Unpacking Inspect the UPS upon receipt. The packaging is robust, but accidents and damage may still occur during shipment. Notify the forwarder and Falcon Electric if there is damage. The packaging is recyclable and reusable. 1. After removing the packing foam please be careful handling the UPS while it is still in the plastic bag.
  • Page 15 4.1.1 Installation Instructions Tower installation Rack Mount installation Step 1 Step 2...
  • Page 16 Step 3...

  • Page 17: Installation Location

    4.2 Installation Location The UPS is heavy. Select a location sturdy enough to support the UPS weight. To ensure proper operation and maximize UPS life, position the UPS according to the following requirements: 1. Keep at least 8 inches of clearance beyond the rear panel of the UPS.

  • Page 18: Operation

    4.3 Operation 4.3.1 Using the LED Panel (Optional, contact Falcon Electric for availability.) 4.3.1.1 Start-up in Normal AC Mode 1. Verify the AC mains outlet is properly grounded. 2. Ensure that the utility voltage matches the input voltage window of the UPS.
  • Page 19 4.3.1.3 Shutdown 1. Shutdown in AC Mode Press and hold the OFF button for 5 seconds until the buzzer beeps. The UPS will cut the power supply to the outlets. The ventilating fans will continue to operate. Switch off the AC power source. The ventilating fans will stop. The UPS is now completely shut down.
  • Page 20 4.3.2 LCD Panel 4.3.2.1 Start-up in Normal AC Mode Verify the AC mains outlet is properly grounded. Ensure the voltage rating of power source is within the UPS specification. Plug in UPS to the AC source. After 5 seconds, the UPS will detect AC power and then initialize. LED / LCD indicators will all be lit and dim once, then the fan will start spinning.
  • Page 21 Back-up test: Unplug the power cord or switch off power source to simulate power failure condition. Green LED indicator will be dimmed and amber LED " "," will be lit. Intermittent audible alarm will be heard and LCD display shows as below figure-C: 4.3.2.2 DC Start (Cold-start) 1.
  • Page 22 4.3.2.3 LCD Measurements 1. UPS measurements can be checked after the UPS has started by pressing the Next Page button. The display sequence is shown below in figures F through M, respectively.
  • Page 24 1. Check and record the error code. 2. Reference sections 6.1 and 6.2 for troubleshooting and error codes. If the problem persists, contact Falcon Electric for further assistance. 3. Press the Off button and hold for 5 seconds until 2 beeps are heard.
  • Page 25 4.3.2.5 UPS Default Settings and Special Function Execution After the UPS completely starts up, press the Function button to change the LCD display to figure Q1. Buzzer “On” Buzzer “Off” Press the Next Page button to scroll through the UPS settings. The LCD will display in sequence: figure Q1 (buzzer) ...
  • Page 26 Bypass Voltage is adjusted to low range. (15% of UPS output setting) Bypass Voltage is adjusted to high range. (10% of UPS output setting) Frequency Window is ±3 Hz. (±3 Hz or ±1 Hz) Inverter Output Voltage (100, 110, 115, 120 or 127Vac)
  • Page 27 The UPS is operating in “Standard Mode”. (50 / 60Hz, Auto-tracking) The UPS is operating in “Eco mode”. The UPS is operating in “Constant Voltage / Constant Frequency, 50 Hz mode”. The UPS is operating in “Constant Voltage / Constant Frequency, 60 Hz mode”.
  • Page 28 Output Voltage Adjustment (-3%, -2%, -1%, 0%, +1%, +2%, +3%) 4.3.2.6 Press the Previous Page button to execute special functions. The functions include buzzer ON (as shown in figure Q1), buzzer OFF (as shown in figure Q2), self-test OFF (as shown in figure R1) or self-test ON (as shown in figure R2).
  • Page 29 4.3.3 UPS Default and Optional Settings 4.3.3.1 Verify the UPS is in Standby. Press the On button and Next Page buttons simultaneously for approximately 3 seconds. The buzzer will sound twice and the LCD will display figure Q1, indicating that the UPS is in setting mode.
  • Page 30 4.3.3.10 Turn off the AC power and restart the UPS. 4.3.3.11 Once the UPS is in online mode, the changes will take effect. 4.3.3.12 Turn UPS off Online mode (AC input available) : Press the Off button and hold until 2 beeps are heard. The UPS output will shut off. The UPS will stay in standby mode, fan(s) will keep spinning and the battery will remain recharging if AC input is still available;...
  • Page 31 4.3.4 Beep Codes The following table contains common UPS status and beep codes. UPS Status Beep Code UPS fault, Inverter shut down. Long continuous beep All functions inhibited. Control keypad error Long continuous beep UPS fault, loads continue to be supplied via Inverter or Single beep every 2 seconds Bypass.

  • Page 32: Ups System Architecture And Operating Modes

    UPS System Architecture and Operating Modes Figure 4.1 Figure 4.1 illustrates the True On-Line Double Conversion architecture of the UPS system. The major modules consist of: 1) AC-to-DC power converter (rectifier) with PFC control circuit 2) DC-to-AC high frequency inverter 3) Intelligent battery charger 4) Bank of stationary, maintenance-free batteries 5) DC-to-DC push/pull converter control circuit...

  • Page 33: Maintenance Guide

    6.1 Troubleshooting 6.1.1 If the UPS malfunctions during operation please check that all lines are connected properly and that the utility specifications are correct. Reference the table below for solutions. Should the problem persist, please contact Falcon Electric for assistance. Situation...
  • Page 34 Strange noise or smell Immediately shut down the whole system. Disconnect the power from the UPS and contact Falcon Electric for service. UPS is unable to provide Check that the battery connectors backup power. are fully engaged. Allow the batteries to recharge if they are weak.
  • Page 35 6.1.2 Error Codes (LED Models) When the Fault LED is lit, press the ON button ‘ ’ briefly to check the error code. The error codes 1, 2, 4, 8, and 16 are represented by the 4 bar LEDs 25%, 50%, 75%, and 100%, and the Overload LED .

  • Page 36: Error Code Definitions

    6.1.3 Error Codes (LCD Models) If the UPS is in abnormal condition, the alarm icon will light up and trigger the audible alarm. The LCD screen will show information of the condition and error code. Please reference section 6.1 for troubleshooting. INPUT LOAD Buzzer Code...

  • Page 37: Communication Software

    Communication Software 7.1 Hardware Setup 1. Decide whether to use RS-232 communication or USB communication. (For optional interface cards please refer to Chapter 8.) 2. Connect a male RS-232 connector or a USB cable* to the UPS communication port. Connect the female RS-232 connector or the other end of the USB cable to the computer.

  • Page 38: Optional Communication Cards

    Optional Communication Cards 8.1 R2E (Second RS-232) Card 8.1.1 CN1 is for RS-232 DB9. 8.1.2 For interface settings and pin assignments please refer to section 3.3.1. 8.1.3 Installation Location: Communication Option Slot 8.2 USE (USB) card 8.2.1 CN1 is for USB. 8.2.2 For the communication protocol definition, please refer to section 8.4.2.

  • Page 39: Dce (Dry Contact) Card

    8.3 DCE (Dry Contact) card 8.3.1 Default Pin assignments of 10-Pin terminal: 1  UPS on Bypass (Normally Open) 2  Utility Abnormal (Normally Open) 3  Utility Normal (Normally Closed) 4  Inverter On (Normally Open) 5  Low Battery (Normally Open) 6 ...

  • Page 40: Snmp Cards

    1. Complies with USB version 1.0, 1.5 Mbps. 2. Complies with USB HID version 1.0. 3. Pin Assignments: 1  VCC (+5V) 2  D－ 3  D＋ 4  Ground * For USHA, SNMP / HTTP Card information, contact Falcon Electric.

  • Page 41: Falcon Electric Service

    Falcon Electric Service 9.1 Contact Information In the event your SC UPS requires service or should any other technical support be required, write, call, fax or email Falcon Service. Falcon Electric Inc. 5116 Azusa Canyon Road Irwindale, CA. 91706 Service 800-842-6940...

  • Page 42: Warranty

    RMA number. For defective product sold domestically, as defined above, returned within 30 days of shipment, Falcon will pay for the shipping costs to and from its service center. For a defective product returned after 30 days but within 90 days of shipment, Falcon will only pay for shipping costs in sending the new or repaired product back to the end-user.

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