Dometic Go Power! GP-SB-PWM-10 User Manual page 26

4. Disconnect one or both array wires from the controller. Take a voltage reading between the positive and negative array wire. A single 12 volt
module should have an open circuit voltage between 17 and 22 volts. If you have more than one solar module, you will need to conduct this
test between the positive and negative terminals of each module junction box with either the positive or the negative wires disconnected from
the terminal.
Remedy
:
1. Reconnect in correct configuration. Tighten all connections. Check wire gauge and length of wire run. Refer to Suggested Minimum Wire Gauge
in Section 5.
2. Clean modules, clear obstruction or wait for conditions to clear.
3. If the open circuit voltage of a non-connected 12 volt module is lower than the manufacturer's specifications, the module may be faulty. Check
for blown diodes in the solar module junction box, which may be shorting the power output of module.
7. LIMITED WARRANTY
Go Power! warrants the GP-SB-PWM-30BT for a period of five (5) years from the date of shipment from its factory. This warranty is valid against defects
in materials and workmanship for the five(5) year warranty period. It is not valid against defects resulting from, but not limited to:
• Misuse and/or abuse, neglect or accident
• Exceeding the unit's design limits
• Improper installation, including, but not limited to, improper environmental protection and improper hook-up
• Acts of God, including lightning, floods, earthquakes, fire, and high winds
• Damage in handling, including damage encountered during shipment
This warranty shall be considered void if the warranted product is in any way opened or altered. The warranty will be void if any eyelet, rivets, or
other fasteners used to seal the unit are removed or altered, or if the unit's serial number is in any way removed, altered, replaced, defaced, or
rendered illegible.
7.1 REPAIR AND RETURN INFORMATION
Visit www.gopowersolar.com to read the "frequently asked questions" section of our website to troubleshoot the problem. If trouble persists:
1. Fill out our online Contact Us form or Live Chat with us
2. Call our Tech Support team at 1-866-247-6527
3. Email techsupport@gopowersolar.com
4. Return defective product to place of purchase
[page 26] | gopowersolar.com
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