Ricoh Aficio C2500 Operating Instructions Manual page 79

Troubleshooting
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Message
Selected file is
currently in
use. Cannot
change password.
Selected file is
currently in
use. Cannot
change user
name.
Connection with
the destination
has failed.
Check the status
and connection.
To check the
current status,
press [Scanned
Files Status].
Authentication
with the desti-
nation has
failed. Check
settings. To
check the cur-
rent status,
press [Scanned
Files Status].
Sender has not
been specified.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Fea-
tures.
Sending the data
has failed. The
data will be re-
sent later.
Cause
You cannot change the name of a
file whose status is "Waiting" or
that is being edited with Desk-
TopBinder.
You cannot change the password
of a file whose status is "Waiting"
or that is being edited with Desk-
Top Binder.
The correct Network settings are
not made.
The entered user name or pass-
word was invalid.
The sender's name was not speci-
fied.
The maximum e-mail size has
been exceeded.
A network error has occurred
and a file was not sent correctly.
When a Message is Displayed
Solution
Delete the password after cance-
ling delivery or completing edit-
ing.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
• Check the network settings of
the client computer.
• Check that components such
as the LAN cable are connect-
ed properly.
• Check that the server settings
are correct and the server is
working properly.
• Check that the user name and
password are correct.
• Check that the ID and pass-
word for the destination fold-
er are correct.
• A password of 128 or more
characters may not be recog-
nized.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
• Increase the size of [Max. E-mail
Size].
• Set [Divide & Send E-mail] to
[Yes (per Page)] or [Yes (per Max.
Size)].
See "Send Settings", General Set-
tings Guide.
Wait until sending is retried auto-
matically after the preset interval.
If sending fails again, contact the
administrator.
5
71

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