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Troubleshooting When Using the Facsimile Function
Message
Check whether
there are any
network prob-
lems.
{
}
14-09
3
Check whether
there are any
network prob-
lems.
{
}
14-33
Check whether
there are any
network prob-
lems.
{
}
15-01
34
Cause
E-mail transmission was refused
by SMTP authentication, POP be-
fore SMTP authentication or
login authentication of the com-
puter in which the folder for
transfer is specified.
No machine's e-mail address is
programmed.
No POP3/IMAP4 server address
is programmed.
Solution
• Check that the machine e-mail
address is correctly pro-
grammed from File Transfer
under System Settings. See
"File Transfer", General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
"File Transfer", General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the user ID and
password for the computer in
which the folder for forward-
ing is specified are correctly
programmed.
• Check that the folder for for-
warding is correctly specified.
• Check that the computer in
which the folder for forward-
ing is specified is correctly op-
erated.
• Consult the administrator.
• Check that the e-mail address
of mail account is correctly
programmed using "File
Transfer" of "System Set-
tings". See "File Transfer",
General Settings Guide. You
can also use the Web Image
Monitor for confirmation. See
the Web Image Monitor's
Help.
• Consult the administrator.
• Check that the host name or
IPv4 address of the
POP3/IMAP4 server is cor-
rectly programmed using the
Web Image Monitor. See the
Web Image Monitor's Help.
• Consult the administrator.
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Table of Contents
Troubleshooting
