Related Manuals for Dell P83G
Summary of Contents for Dell P83G
- Page 1 Inspiron 7380 Service Manual Computer Model: Inspiron 7380 Regulatory Model: P83G Regulatory Type: P83G002...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Before working inside your computer......................7 Before you begin ................................7 Safety instructions................................7 Recommended tools................................7 Screw list.....................................8 2 After working inside your computer....................... 9 3 Removing the base cover..........................10 Procedure..................................10 4 Replacing the base cover..........................12 Procedure.................................. - Page 4 Post-requisites..................................22 13 Removing the speakers..........................23 Prerequisites..................................23 Procedure..................................23 14 Replacing the speakers..........................24 Procedure..................................24 Post-requisites..................................24 15 Removing the power-adapter port......................25 Prerequisites..................................25 Procedure..................................25 16 Replacing the power-adapter port......................26 Procedure..................................26 Post-requisites..................................26 17 Removing the wireless card........................27 Prerequisites..................................27 Procedure..................................27 18 Replacing the wireless card........................29 Procedure..................................29 Post-requisites..................................29 19 Removing the display assembly........................
- Page 5 Post-requisites..................................39 25 Removing the system board........................40 Prerequisites..................................40 Procedure..................................40 26 Replacing the system board........................43 Procedure..................................43 Post-requisites..................................45 27 Removing the status-light board........................ 46 Prerequisites..................................46 Procedure..................................46 28 Replacing the status-light board........................ 47 Procedure..................................47 Post-requisites..................................47 29 Removing the touchpad..........................48 Prerequisites..................................48 Procedure..................................48 30 Replacing the touchpad..........................50 Procedure..................................
- Page 6 39 Troubleshooting............................73 Flashing the BIOS................................73 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................... 73 Running the ePSA Diagnostics..........................73 Diagnostics..................................74 Flea power release................................75 Wi-Fi power cycle................................75 40 Getting help and contacting Dell........................ 76 Self-help resources................................76 Contacting Dell................................. 76 Contents...
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Page 7: Before Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance. -
Page 8: Screw List
Screw list NOTE: Screw color may vary with the configuration ordered. Table 1. Screw list Component Secured to Screw type Quantity Screw image Bottom cover Palm-rest assembly M2.5x5 Battery Palm-rest assembly M2x3 Keyboard bracket M2x3 Wireless card Keyboard bracket M2x3 Power-adapter port Palm-rest assembly M2x3... -
Page 9: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer. -
Page 10: Removing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Loosen the captive screw that secures the base cover to the palm-rest assembly. - Page 11 Using the pull tab, disconnect the battery cable from the system board. Turn the computer over, open the display, then press and hold the power button for 15 seconds to ground the system board. Removing the base cover...
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Page 12: Replacing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Ensure that the battery cable is connected to the system board. - Page 13 Replace the nine screws (M2.5x5) that secure the base cover to the palm-rest assembly. Tighten the captive screw that secures the base cover to the palm-rest assembly. Replacing the base cover...
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Page 14: Removing The Battery
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 15: Replacing The Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm-rest assembly. -
Page 16: Post-Requisites
Post-requisites Replace the base cover. Replacing the battery... -
Page 17: Removing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 18: Replacing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the coin-cell battery to the keyboard bracket. Connect the coin-cell battery cable to the I/O board. -
Page 19: Removing The Heat Sink
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. -
Page 20: Replacing The Heat Sink
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. -
Page 21: Removing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 22: Replacing The Fan
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the keyboard bracket. -
Page 23: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 24: Replacing The Speakers
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, align and place the right speaker on the palm-rest assembly. -
Page 25: Removing The Power-Adapter Port
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 26: Replacing The Power-Adapter Port
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the power-adapter port into the slot on the palm-rest assembly. -
Page 27: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 28 Removing the wireless card...
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Page 29: Replacing The Wireless Card
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. -
Page 30: Removing The Display Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 31 Removing the display assembly...
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Page 32: Replacing The Display Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the display on a soft and clean surface to avoid scratching it. -
Page 33: Post-Requisites
Post-requisites Follow the procedure from step 3 to step 5 in Replacing the wireless card. Replace the base cover. Replacing the display assembly... -
Page 34: Removing The I/O Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 35 Removing the I/O board...
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Page 36: Replacing The I/O Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place and align the screw holes on the I/O board with the screw hole on the palm-rest assembly and the screw hole on the keyboard bracket. -
Page 37: Post-Requisites
Post-requisites Replace the wireless card. Replace the base cover. Replacing the I/O board... -
Page 38: Removing The Solid-State Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 39: Replacing The Solid-State Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 40: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 41 Remove the two screws (M2x3) that secure the Type-C port bracket to the system board and the palm-rest assembly. Lift the Type-C port bracket off the system board. Disconnect the speaker cable from the system board. Open the latch and disconnect the keyboard cable from the system board. Open the latch and disconnect the keyboard-backlight cable from the system board.
- Page 42 Removing the system board...
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Page 43: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 44 Open the latch and connect the I/O-board cable to the system board. Adhere the adhesive tape that secures the latch on the I/O-board cable connector. Connect the power-adapter port cable to the system board. Open the latches and connect the display cable and touchscreen-board cable to the system board. Adhere the adhesive tape that cover the display cable and touchscreen-board cable connectors on the system board.
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Page 45: Post-Requisites
Post-requisites Replace the heat sink. Replace the solid-state drive. Replace the battery. Replace the base cover. Replacing the system board... -
Page 46: Removing The Status-Light Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 47: Replacing The Status-Light Board
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the status-light board in the slot on the palm-rest assembly and snap it into place. -
Page 48: Removing The Touchpad
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 49 Removing the touchpad...
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Page 50: Replacing The Touchpad
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the touchpad with the screw holes on the palm-rest assembly. -
Page 51: Post-Requisites
Post-requisites Replace the status-light board. Replace the speakers. Replace the battery. Replace the base cover. Replacing the touchpad... -
Page 52: Removing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. - Page 53 Removing the power button with fingerprint reader...
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Page 54: Replacing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. -
Page 55: Post-Requisites
Post-requisites Replace the board. Replace the wireless card. Replace the base cover. Replacing the power button with fingerprint reader... -
Page 56: Removing The Keyboard
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 57 Removing the keyboard...
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Page 58: Replacing The Keyboard
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the keyboard cable on the back of the keyboard. -
Page 59: Post-Requisites
Place the keyboard bracket on the palm-rest assembly and align the screw holes on the keyboard bracket with the screw holes on the keyboard and the palm-rest assembly. Replace the 27 screws (M1.4x2) that secure the keyboard bracket and the keyboard to the palm-rest assembly. Replace the two adhesive tapes that secure the touchpad to the keyboard bracket. -
Page 60: Removing The Palm-Rest Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 61: Replacing The Palm-Rest Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest face down on a clean and flat surface. -
Page 62: Downloading Drivers
Downloading drivers Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 63: Downloading The Wi-Fi Driver
Double-click the USB 3.0 driver file icon and follow the instructions on screen to install the driver. Downloading the Wi-Fi driver Turn on the computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. - Page 64 Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. Click Drivers & downloads > Find it myself. Scroll down the page and expand Network.
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Page 65: System Setup
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 66: Entering Bios Setup Program
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. - Page 67 General Maximum Clock Speed Displays the maximum processor clock speed. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. HT Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used.
- Page 68 System Configuration Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port. USB PowerShare Enable or disable charging external devices through the USB PowerShare port. Audio Enable or disable the integrated audio controller. Keyboard Illumination Configures operating mode of the keyboard illumination feature.
- Page 69 Table 7. System setup options—Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature. Expert Key Management Expert Key Management Enable or disable Expert Key Management. Custom Mode Key Management Select the custom values for expert key management. Table 8.
- Page 70 Power Management Primary Battery Charge Configuration Set the primary battery charge settings with a preselected custom charge start and stop. Default: Adaptive. Table 11. System setup options—POST Behavior menu POST Behavior Adapter Warnings Enable adapter warnings. Default: Enabled. Fn Lock Options Enable or disable the Fn lock mode.
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Page 71: System And Setup Password
SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors. -
Page 72: Deleting Or Changing An Existing System Setup Password
Press and hold the power button for 25 seconds to perform Real Time Clock (RTC) battery reset. Release the power button. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to clear the forgotten passwords. For more information, see www.dell.com/contactdell. System setup... -
Page 73: Troubleshooting
For more information, see Dell EPSA Diagnostic 3.0. Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below: Power on the computer. As the computer boots, press the F12 key when the Dell logo is displayed. Troubleshooting... -
Page 74: Diagnostics
Select the device from the left pane and click Run Tests. If there are any issues, error codes are displayed. Note the error code and contact Dell. Shut down the computer. Press and hold the Fn key, while pressing the power button, and then release both. -
Page 75: Flea Power Release
Light pattern Problem description LCD failure CMOS battery failure PCI/video card failure Recovery image not found Recovery image found but invalid Camera status light: Indicates whether the camera is in use. • Solid white – Camera is in use. • Off –... -
Page 76: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 19. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.