In The Us; Accessories And Parts; Technical Support; Product Repair And Service - Raymarine DSM25 Owner's Handbook Manual

Chapter 5: Maintenance and Problem Solving

In the US

Accessories and Parts

Many Raymarine accessory items and parts can be obtained directly from your
authorized Raymarine dealer.
However, if you are in need of an item not available from the retailer, please
contact Raymarine Technical Services at:
1-800-539-5539 ext. 2333, or
1-603-881-5200 ext. 2333.
Technical Service is available Monday through Friday 4:00 AM to 6:00 PM Eastern
Time.
Please have the Raymarine item or part number ready when calling if placing an
order. If you are not sure which item is appropriate for your unit, you should first
contact the Technical Support Department to verify your requirements.

Technical Support

For technical support, call:
1-800-539-5539 ext. 2444, or
1-603-881-5200 ext. 2444.
Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raymarine products.
Questions can be sent directly to our Technical Support Department via the
Internet. Point your browser to www.raymarine.com and click on the Customer
Support link. From there, select Find Answers and click the Ask Raymarine tab.

Product Repair and Service

In the unlikely event your Raymarine unit should develop a problem, please
contact your authorized Raymarine dealer for assistance. The dealer is best
equipped to handle your service requirements and can offer timesaving help in
getting the equipment back into normal operation.
In the event that repairs can not be obtained conveniently, product service may
also be obtained by returning the unit to:
Raymarine, Inc.
Product Repair Center
21 Manchester Street
Merrimack, NH 03054-4801
55