Problem Solving; How To Contact Raymarine (Us) - Raymarine hsb2 PLUS Series Owner's Handbook Manual

9-4

9.3 Problem Solving

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if this unit
should develop a fault, please refer to the following table to identify the most
likely cause and the corrective action required to restore normal operation.
If you still have a problem after referring to the table below, contact your local
dealer, national distributor or Raymarine Technical Services Department for
further advice.
Always quote the product serial numbers. The display unit serial number is
printed on the back of the unit.
Common Problems and Their Solutions
Table 9-2:
Problem
Display does not function
"Scanner not responding" message
The bearing displayed on the radar
display is not the same as the actual
bearing.

How to Contact Raymarine (US)

For Marine Product and Services Information
Visit the Raymarine World Wide Web site for the latest information on the
newest Raymarine electronic equipment and systems at:
www.raymarine.com
For Accessories and Parts
Many Raymarine accessory items and parts can be obtained directly from
your authorized Raymarine dealer. However, if you are in need of an item not
available from the retailer, please contact Raymarine Technical Services at:
1-800-539-5539 extension 2333 or (603) -881-5200.
Technical Service is available Monday through Friday 8:15 AM to 5:00 PM
Eastern Standard Time.
Common Problems
Correction
1. Make sure that the power supply cable is sound and that
all connections are tight and free from corrosion.
2. Check the system fuse.
Check that the cable connecting the scanner to the radar
display unit is firmly attached and undamaged.
Perform the bearing alignment procedure described in
Section 8.7, Radar System Tests and Post Installation Align-
ment
2
PLUS Series Color LCD Display
hsb