Chapter 2: Maintenance and Faultfinding
CAUTION:
If you need to remove the transducer insert, have the transducer
bung to hand and secure it in the transducer body immediately after
the insert has been removed, to prevent excessive ingress of water.
Technical support
Raymarine provides a comprehensive customer support service, on the
world wide web and by telephone help line. Please use either of these
facilities if you are unable to rectify a problem.
World wide web
Please visit the Customer Support area of our web site at:
As well as providing a comprehensive Frequently Asked Questions
section and servicing information, it also gives e-mail access to the
Raymarine Technical Support Department and a details of the locations
of Raymarine agents, worldwide.
Telephone help line
If you do not have access to the world wide web, please call:
Help us to help you
When requesting service, please quote the following product
information:
•
•
•
•
The Software issue number can be ascertained by means of the
Intermediate Calibration facility, see Chapter 4, Calibration.
www.raymarine.com
1-800-539-5539, extension 2444 or
(603) 881-5200 extension 2444
Equipment type.
Model number.
Serial number.
Software issue number.
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