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Operating System
Note
The device only supports Windows and Mac OS system and do not support Linux system.
2.2.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the
login page after completing the account security settings.
You can reset the password by setting the security question or email.
Note
When you need to reset the password, make sure that the device and the PC are on the same
network segment.
Security Question
You can set the account security during the activation. Or you can go to Configuration → System →
User Management , click Account Security Settings, select the security question and input your
answer.
You can click Forget Password and answer the security question to reset the admin password when
access the device via browser.
Email
You can set the account security during the activation. Or you can go to Configuration → System →
User Management , click Account Security Settings, input your email address to receive the
verification code during the recovering operation process.
2.2.3 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
TandemVu PTZ Camera User Manual
Web Browser
→ Network Service to enable
WebSocket or Websockets for
normal view. Display and
operation of certain functions
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to the
actual device.
6
Operation
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