Troubleshooting
Before Contacting Customer Support
You may be able to resolve any issues with the camera by following the
steps below. Check this list before consulting your retailer or Nikon-
authorized service representative.
1
Check the list of common problems.
Common problems and solutions are listed in the
troubleshooting section of the Reference Guide.
2
Turn the camera off and remove the battery, then wait about
a minute, re‑insert the battery and turn the camera on.
D The camera may continue to write data to the memory card
after shooting. Wait at least a minute before removing the
battery.
3
Search Nikon websites.
• For support information and answers to frequently asked
questions, visit the website for your country or region
( 0 17).
• To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
4
Consult a Nikon‑authorized service representative.
Before Contacting Customer Support
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