Troubleshooting - Nikon KeyMission 360 Quick Start Manual

Troubleshooting

If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Camera Issues
Problem
The camera is on
but does not
respond.
The camera does
not turn on.
Cannot take
pictures or record
movies.
The camera turns
off without
warning.
The camera
becomes hot.
Technical Notes

Troubleshooting

Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded will
be lost, data that have already been recorded will not be
affected by removing or disconnecting the power source.
The buttons of the camera are disabled during remote
photography. To operate the buttons of the camera, exit
remote photography.
The battery is exhausted.
During remote photography, images cannot be captured
only with the camera. Exit remote photography.
Disconnect the HDMI cable or USB cable.
Insert a memory card with sufficient free space.
The camera automatically turns off to save power (auto off
function).
The camera and battery may not work properly at low
temperatures.
The inside of the camera has become hot. Leave the
camera off until the inside of the camera has cooled, and
then try turning it on again.
The camera may become hot when used for an extended
period of time such as to shoot movies, or when used in a hot
environment; this is not a malfunction.
Cause/Solution
53
A
–
8, 45
–
–
6
10
45
–
–