Advanced Call Handling - Mitel 6873 Quick Manual

Table 14. Recording
Record a call:
Table 15. Get my active call
A call is ongoing:
Table 16. Common Call Pickup
A group call is ongoing:
Note
Function codes for SIP phones can be configured as function key
"Phone Number".

3. Advanced call handling

Table 17. Extensions
Answer a call to an extension: 1. The icon at the Extension softkey turns yellow.
Call an extension:
Answer a monitored exten-
sion call during an ongoing
call:
Other extensions can be monitored from softkeys on your telephone. The monitoring
keys are called Extension. When the monitored extension is busy in a call the icon
next to the softkey is lit in red. If the extension is free the icon is green.
Revision:
During a call press the Recording softkey.
1. A call is ongoing on a device that belongs to
you, for example a mobile phone or the soft-
phone.
2. Press *6* to pick up the call from the other de-
vice that belongs to you.
Press *5* to pickup any alerted group members
calls. (Enabled by System Administrator).
2. Press the Extension softkey to answer the
call.
Press the softkey to call.
1. Put the ongoing call on hold, by pressing the
Hold key.
2. Answer the monitored call, by pressing the
alerted (yellow) Extension softkey.
Table 18. Intercom
Initiate an intercom call: Press the Intercom softkey; the call is connected
automatically.
Answer an Intercom call: 1. An intercom is answered automatically.
2. You hear the other party in the speaker, but
other party cannot hear you and the Mute key,
3. You can press the Mute key to let the other
party hear you.
The system administrator can initiate an Intercom connection on a softkey on your
phone. When you press the key, a call is set up towards a predefined party and it
is answered automatically.
Table 19. User voicemail
Call voicemail system: Press the Voicemail softkey.
Listen to received messages: 1. The message waiting icon, to the right in the
softkey area, is shown. The number of mes-
sages is displayed, when there are pending
messages.
2. Press the Voicemail softkey.
Table 20. Group Voicemail
Call voicemail system: Press the Group voice inbox softkey.
Listen to received messages: 1. The message waiting lamp is slowly blinking
and the number of messages is displayed,
when there are pending messages.
2. Press the Group inbox softkey.
Note
The system administrator can initiate a Group Inbox keys on your
phone. Each Group Inbox key monitors one Group inbox function
number. You may only monitor groups where the main user (line 1)
Mitel Deskphones
is lit.
4