Your Phonebook Directory; Hunt Groups; Rings + Indicators - Mitel 6863i User Manual

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PHONE BOOK

There are two types of directories included in the PHONE BOOK (DIRECTORY) Key

LOCAL: Numbers that you can program into your telephone

ALL: Entries stored by the system administrator to be used by all users, this includes internal extensions

TO SEARCH: Press SYSTEM MENU (P1) Key

Scroll to DIRECTORY

Select ALL

Select SEARCH

Spell name using the dialpad (You must hit each key the correct number of times for each letter)

TO DIAL: Lift handset or press SPEAKER Key

When you are a member of a group (Hunt group or iACD), your account phone is programmed to ring when a choice is

made from an automated attendant or when the hunt group number is dialed. You may be required to log in to the hunt

group to receive calls. You can log in to a group from any device that your account phone number is active on, or from

CommPortal. See the CommPortal User Guide.

If you are a member of more than one group, you will need to know the group number in order to log in and out of the indi-

vidual groups. If you do not know your group numbers, you can obtain this information from the System Administrator.

To log in: Dial *44, enter the group number and press #. If you are a member of multiple Hunt Groups you will

need to log in to each group individually.

To log out: Dial *44. If you are a logged in to multiple Hunt Groups, the system announces how many groups you

are logged into and will prompt you to press 0# to log out of all hunt groups, or to enter the hunt group number

followed by # to log out of an individual hunt group.

Your telephone rings differently for different types of calls

EXTERNAL: Two Short rings repeated (a new external call or a transferred external call)

INTERNAL: Single ring repeated

ADJUST RING VOLUME: You can adjust the volume while phone is ringing or idle

Press PLUS/MINUS VOLUME CONTROL Keys to adjust the volume when your phone is idle

Need support? Connect with us at

Dial

4357 (HELP)

315-671-6262

www.northland.net/support

to speak to a Northland Representative

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