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Quantum FastStor 1 User Manual

Quantum faststor 1: user guide
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FastStor
1 Installation and User Guide
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Advanced Digital Information Corporation

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  • Page 1 FastStor 1 Installation and User Guide ® Advanced Digital Information Corporation...
  • Page 2 Copyright © 2005 ADIC The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be reproduced, modified, distributed, or translated to another language without prior written consent of ADIC.

  • Page 3: Table Of Contents

    Removing the Magazine from the Unit ... 35 Inserting Cartridges into the Magazine... 37 Removing Cartridges from the Magazine... 37 Inserting a Magazine into the Unit... 38 Manual/Emergency Release of Magazines ... 39 Standby Functionality... 40 Remote Management... 41 FastStor 1 Installation and User Guide...
  • Page 4 Climatic Specifications ... 69 A.7. Noise Specification... 69 A.8. Product Reliability ... 69 Appendix B – Safety and regulatory information... 70 Safety Approvals ... 70 EMC Approvals ... 70 Conformity Declarations... 71 Safety Precautions ... 71 FastStor 1 Installation and User Guide...
  • Page 5 Figure 3.5 Slide the FastStor 1 in from the front... 14 Figure 3.6 Fasten the front of the FastStor 1 to the rack... 14 Figure 3.7 Fasten the rear of the FastStor 1 to the rails..14 Figure 3.8 Power switch, fuse holder and power cord connection ... 15 Figure 3.9 Magazine lock marked with red plastic tab...
  • Page 6 Figure 7.3 Example of further detailed information... 61 Figure 7.4 Example of action... 62 Figure 7.5 Warning message concerning reboot... 62 Table A - 1 FastStor 1 Mechanical Dimensions and Weight... 65 Table A - 2 FastStor 1 Power Requirements ... 66 Table A - 3 FastStor 1 sine sweep levels ...

  • Page 7: About This Guide

    About This Guide This guide describes how to install and use the ADIC FastStor 1 with an LTO tape drive. It is intended for use by anyone who installs, uses and maintains the device. Chapter 2: General Information provides a product description of the FastStor 1.
  • Page 8 FastStor 1 Installation and User Guide...

  • Page 9: General Information

    General Information ADIC FastStor 1 is a compact tape cartridge loader designed for secure, reliable, unattended system backup. The loader can be mounted in a 19” rack. Its height is The loader is equipped with oneLTO tape drive and has room for 8 cartridges in two 4-cartridge magazines.

  • Page 10: Table 2-1 Data Storage Capacity

    LTO2 Table 2-2 Product Description The FastStor 1 has several features designed to increase the product’s ease of use and utility, such as: • Two removable magazines allow easy management of data sets or archival storage. For the FastStor 1 each magazine has room for four cartridges.

  • Page 11: Figure 2.2 Front Panel Of The Faststor 1

    Standby front bezel indicators switch Figure 2.2 Front panel of the FastStor 1 LCD – liquid crystal display The display is a backlit 122 x 32, dot-matrix graphical display that can show four lines of 20 characters. In various modes of operation, the display panel screens and control buttons allow you to do the following: •...

  • Page 12: Figure 2.5 Rear Panel Of The Faststor 1

    • Amber LED on: Fault LED; the FastStor 1 has encountered an electrical or mechanical failure. • Both LED’s off: The FastStor 1 is offline. This is the case while the loader is initializing after power-on, and when a magazine is removed.

  • Page 13: Ethernet Port

    SCSI Interface Connectors The FastStor 1 has two shielded 68-pin VHDCI SCSI connectors on the rear panel. The connectors are used for connecting the tape drive and the FastStor 1 to a SCSI bus. These connectors can link to the following: •...
  • Page 14 FastStor 1 Installation and User Guide...

  • Page 15: Installation

    Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the FastStor 1 in the future. The packaging is specifically designed for the loader to ensure it is not damaged during transportation.

  • Page 16: Step 2. Installing The Faststor 1 In A Rack

    Step 2. Installing the FastStor 1 in a Rack The FastStor 1 is designed for use in a 19” rack system using 1U of rack space. The length of the power cord and the SCSI cable may restrict the placement.

  • Page 17: Figure 3.1 Rack Mounting Kit

    Installing the Rack Mounting Kit • Determine the proper position of the rails in the rack. Caution: Consider rack stability when deciding where to place the FastStor 1. Hazardous conditions can result from uneven mechanical loading of a rack. The FastStor 1 uses 1U of vertical rack space.

  • Page 18: Figure 3.2 Rack Mount Rail

    Installing the “Rail Left Assembly” 1. Measure the length between the rear rack mount rails and the front rack mount rails. If the measurement is shorter than the FastStor 1, move the two sets of screws M4x12, washers and nuts shown in Figure 3.3.

  • Page 19: Figure 3.3 Mounting The Rack Mounting Kit To A Rack

    A total of six screws are used to install the rack mounting kit to the rack. FastStor 1 Installation and User Guide Use these holes if rack depth is equal or longer than the...

  • Page 20: Figure 3.7 Fasten The Rear Of The Faststor 1 To The Rails

    FastStor 1 in the rack. Slide the FastStor 1 on the rails from the front of the rack, as shown in figure 3.5. Then fix the FastStor 1 using one M6x12 screw in front of the rack on both left and right side (see figure 3.6) and one M5x8 on the backside of the Rack Mounting Kit...

  • Page 21: Figure 3.8 Power Switch, Fuse Holder And Power Cord Connection

    Slide the FastStor 1 gently out of the rack. Note that the FastStor 1’s weight is 32 pounds. Step 3. Connecting Power Cable Before connecting the FastStor 1 to your host computer system, you should run the unit’s self-diagnostic test. This preparation requires power to the FastStor 1. Follow these steps to perform this test: 1.

  • Page 22: Figure 3.9 Magazine Lock Marked With Red Plastic Tab

    This locking screw must be removed before the FastStor 1 can operate normally. The locking screw will be detected when the FastStor 1 is powered on. The display will show a message indicating the locking screw has been detected. The display will instruct the user to remove the magazine to gain access to the locking screw.

  • Page 23: Step 6. Setting The Scsi Address

    The SCSI address is a unique address that identifies the unit connected to the SCSI bus. The FastStor 1 uses two SCSI addresses or ID’s. One is for the loader robotics controller, and the other is for the tape drive. The SCSI addresses can be configured through the operator buttons and the display on the front panel.

  • Page 24: Figure 3.10 Scsi Cable And Scsi Terminator Connection

    3. Connect the other end of the SCSI cable to the appropriate SCSI adapter on your system, and fasten it with the thumbscrews. 4. If the FastStor 1 is the last device on the SCSI bus, install a SCSI bus terminator to the free SCSI connector on the FastStor 1. Make sure the terminator is of the correct type for your SCSI system.

  • Page 25: Figure 3.11 Positioning Of Barcode Label For Lto Cartridges

    Your loader is equipped with a barcode reader. If you want to use this functionality, you must attach barcode labels to the cartridges. Note: You must use FastStor 1-specific barcode labels to ensure reliable functionality of the barcode reader. Cartridge labels must be oriented on the cartridges as shown in the figure below with the locking mechanism to the left.

  • Page 26: Operation And Configuration

    Status Figure 4.2 Snapshot while running Inventory After the unit has completed the initialization processes, the Default screen appears and the loader is ready for SCSI commands. See Figure 4.3 Figure 4.1 Power-on Screen FastStor 1 Installation and User Guide...

  • Page 27: Table 4-1 Robot Operation Statuses

    The loader is moving a cartridge from the robot to a magazine slot or to the drive. Moving The loader is moving the robot. Table 4-1 Robot Operation Statuses FastStor 1 Installation and User Guide Idle Menu Drive Empty Figure 4.3 The Default screen...

  • Page 28: Table 4-2 Drive Operation Statuses

    The drive is in the process of an internal firmware update. A data tape has been inserted and loaded into the drive. The drive is in the process of measuring its physical properties. FastStor 1 Installation and User Guide...

  • Page 29: Front Panel Display Modes

    The Exit button on the right is used to ascend to the menu level above, while the Select button is used to descend to the submenu designated by the Menu Text, or to activate the function selected if the Menu Entry describes a function. FastStor 1 Installation and User Guide...

  • Page 30: Figure 4.5 The Complete Menu Tree

    Figure 4.5 The Complete Menu Tree FastStor 1 Installation and User Guide...

  • Page 31: Dialogs

    If the value “0” or “1” is selected in the Fixed IP address dialog above, the user is allowed to select values between “0” and “9” as the next FastStor 1 Installation and User Guide Main Dialog text Dialog Entry value Fixed IP address 00.000.000.000...

  • Page 32: Figure 4.9 Predefined Options, Shown One At The Time

    Only one option is shown at a time. In the example above, the user can select either “Enabled” or “Disabled” mode. This kind of menu also has a Cancel function. Cancel Load to drive From Slot: Figure 4.8 Slot dialog layout. Cancel Barcode scan Enabled FastStor 1 Installation and User Guide...

  • Page 33: Messages

    Figure 4.10 A default screen. Another example is the message displayed while a diagnostics self-test is running. This message shows the progress of the self-test in the form of a loop counter, and also shows the robot status. FastStor 1 Installation and User Guide...

  • Page 34: Main Menu

    See “Utilities Menu” for more details. The Main menu can be selected even if the loader is not in the idle state. While in the main menu, the loader will accept and execute SCSI commands. When any of FastStor 1 Installation and User Guide...

  • Page 35: Setup Menu

    Management setup menu. It allows the operator to setup enable, disable and configure the Loader Web interface. FastStor 1 setup The number of selectable values for each FastStor 1 setting are listed in the following table. Item name Legal values. Cleaning Slot Legal Slot ID 1..8 or 0 = not...

  • Page 36: Remote Management Setup

    To enter this menu, scroll to the View Data item in the main menu and press the Default value Disabled FastStor 1 Default value DHCP mode 255.255.255.255 255.255.255.255 255.255.255.255 Default value Allowed Not allowed FastStor 1 Installation and User Guide...

  • Page 37: Faststor 1 Info

    Statistics This menu item gives access to the loader’s view menus internal count and statistics values. FastStor 1 Info An overview of the possible values for each FastStor 1 setting is listed in the following table. Item name Legal values.

  • Page 38: Drive Info

    Drive Info The different drive types used in the FastStor 1 might not provide all the information listed below. If an unavailable entry is selected, the string “Data Unavailable” is displayed. Item name Legal values Drive Product ID Drive Inquiry Product Id...

  • Page 39: Utilities Menu

    Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines. Move medium Starts a test where cartridges are moved randomly test between magazine slots. The drive is excluded. FastStor 1 Installation and User Guide...

  • Page 40: Set Password

    2. Select the slot number of your choice. The system ignores empty slots. Press the 4 button to increment and the 3 button to decrement. 3. Press the Ok button. Cancel Load to drive From Slot: Figure 4.11 Load to Drive FastStor 1 Installation and User Guide...

  • Page 41: Magazine Handling

    Prevent Medium Removal SCSI command. Before you can remove a magazine, the loader must be idle. When the loader is idle, press the Menu button and select the Eject Magazine option from the Main FastStor 1 Installation and User Guide Cancel Unload from drive...

  • Page 42: Figure 4.14 Removing Magazine

    Use the hand under the magazine to prevent the back of the magazine to fall down when it leaves the magazine bay. See the following illustration. Exit Eject both mags. Select Figure 4.15 Magazine eject FastStor 1 Installation and User Guide...

  • Page 43: Inserting Cartridges Into The Magazine

    Press the cartridge release tab towards the cartridge until the cartridge is released. The cartridge slot is spring loaded, so it is important to prevent the cartridge from popping all the way out. If the cartridge falls down, it might be damaged and data FastStor 1 Installation and User Guide...

  • Page 44: Figure 4.19 Cartridge Position After Manual Release From Magazine Slot

    2. Slide the magazine carefully in until the eject spring engages. 3. Push the magazine further in against the spring until the magazine is latched. Figure 4.19 Cartridge position after manual release from magazine slot FastStor 1 Installation and User Guide...

  • Page 45: Manual/Emergency Release Of Magazines

    FastStor 1. This tool must be inserted through the hole marked in Figure 4.21. Note: The manual eject must only be used when power is turned off.

  • Page 46: Standby Functionality

    On the front panel a standby button is available. To activate Standby mode, press the button for a minimum of 2 seconds. The FastStor 1 will enter a standby mode in a controlled manner. The following takes place before the FastStor 1 goes into standby mode: 1.

  • Page 47: Remote Management

    Quick Start Instructions The following is intended to help you get a new FastStor 1 online as quickly as possible. If you need to enable the RMI to perform a memory dump of a faulty FastStor 1, please see Enabling the RMI Without Rebooting instead.

  • Page 48: Remote Management Web Pages

    4. Check the IP address via the front panel by accessing either View Data → Remote man. info → Sta IP Addr. state or View Data → Remote man. info → Dyn IP Addr. state, depending on whether the FastStor 1 is in static or dynamic IP address mode.

  • Page 49: Faststor 1 Start Page

    FastStor 1 Start Page After successfully connecting to the FastStor 1 from your browser, you will see the FastStor 1 Start page, Figure 5.2. This contains: • Select language for user-interface. 1. The language used last time will come up as the default language at start-up.

  • Page 50: Status Page

    The system is therefore not safer than the network it is using. If you need high security, make sure packets to and from the FastStor 1 do not leave the secure network, and employ separate encryption when traffic traverses unsecured networks.

  • Page 51: Settings Pages

    On this page it is possible to move cartridges between magazine slots and the drive. All cartridges in the FastStor 1 can be found in a pull-down list sorted by location. The other pull-down list shows the empty locations where it is possible to move the cartridge.

  • Page 52: Maintenance Pages

    Figure 5.4 Remote Management Command Page Maintenance Pages On these pages it is possible to select predefined tests and actions to check the FastStor 1’s reliability. In addition it is possible to upgrade the loader's firmware over TCP/IP. Diagnostics • Clean the drive by importing a cleaning cartridge.
  • Page 53 Upgrade the loader's firmware by uploading a binary file. The loader must be configured to allow remote firmware upgrade. This configuration is done by using the front panel interface (Menu → Setup → Remote management → Access control → Allow rem. FW.upg.). FastStor 1 Installation and User Guide...

  • Page 54: Maintenance

    If an expired cleaning cartridge is inserted in such a drive, this is detected by the loader and an error message is displayed after the tape has been returned to its original slot. FastStor 1 Installation and User Guide...

  • Page 55: Removing The Cleaning Cartridge

    “Device Manager”: Right click "My Computer" – “Manage” – “Device Manager”). 3. Most Windows operating systems may require that all backup services started by the backup software application be stopped before the FlashIt utility is started. FastStor 1 Installation and User Guide...

  • Page 56: Loader Firmware Upgrade Via Web

    To verify that the firmware version in the loader is correct, enter the View Data menu from the front panel. Select the “FastStor 1 Info” and from there the “Loader FW Revision” entry to see the revision number.

  • Page 57: Drive Firmware Upgrade Via Scsi

    Disable the device. (Select and disable the tape drive in the Device Manager: "My Computer" – “Manage” – “Device Manager”). 5. The appropriate firmware file must be located in the same directory as the FastStor 1 Installation and User Guide...

  • Page 58: Possible Upgrade Problems

    Contact your Technical Support Representative for assistance. Embedded Diagnostics The FastStor 1 includes two levels of diagnostics: • The Power-On Self Test (POST) — Performs several verification and memory tests when you power on the unit.
  • Page 59 5. Turn the main power off at the back of the loader. 6. Remove the magazine and insert the locking screw. The red plastic tab shall protrude from the front of the loader. Insert the magazine and push it in until it locks in place. FastStor 1 Installation and User Guide...

  • Page 60: Troubleshooting

    6. Send the zipped memory image as an email attachment to technical support. Note that the memory image contains the passwords for the FastStor 1. If you do not want to compromise them, clear them first by changing them to nothing or some harmless value, see Settings Pages or The Maintenance Menus.

  • Page 61: Software Checking

    If an operating system corrective patch has been installed: Remove it to see if it affected the loader. iii. If a SCSI device has been added: Check for SCSI ID conflicts. FastStor 1 Installation and User Guide...

  • Page 62: Troubleshooting Matrix

    • Power cycle the loader by turning off and on the main power switch on the rear of the loader. Allow both the loader and the drive to complete initialization (which in rare cases can take as long as 10 minutes,) and then retry FastStor 1 Installation and User Guide...
  • Page 63 Data cartridge incompatible with drive Cannot write to or read from tape FastStor 1 Installation and User Guide unloading the tape using the autoloader operator panel controls. • Make sure the backup software is not reserving the slot or preventing the tape drive from ejecting the cartridge. The backup software needs to cancel the reservation and any hold it has on the tape drive.
  • Page 64 SCSI cable length is not exceeding the maximum required length. • Verify that the loader SCSI ID and the drive SCSI ID are set to unique SCSI IDs that are not used by any other SCSI FastStor 1 Installation and User Guide...
  • Page 65 Cleaning cartridge is Incompatible Expired cleaning cartridge Bad/defective/contaminated media FastStor 1 Installation and User Guide device on the same bus. • Verify that the host application and the device drivers are installed with the most resent patches to support the tape drive •...
  • Page 66 • Connect the RMI interface and perform a memory dump of the loader (see user and installation guide for details). • Send the memdump to your Service representative. The FPI password can be decoded from the memdump by using a special SW. FastStor 1 Installation and User Guide...

  • Page 67: The Error Screen

    The Error Screen When the FastStor 1 detects an error condition, the red/amber Fault LED is illuminated and one of the error screens appears on the front panel. Figure 7.1 illustrates how the FastStor 1 reports error conditions on the front panel display: Details Figure 7.1 Error Code Page...

  • Page 68: Figure 7.5 Warning Message Concerning Reboot

    When an error condition occurs, identify the problem using the displayed error codes and follow the suggested actions. The error codes are listed in the next section. Exit Reboot Select You are about to reboot the loader AND the drive ! FastStor 1 Installation and User Guide...

  • Page 69: Error Codes

    1209 Failed to fetch at Failed to eject slot 09 cartridge from drive FastStor 1 Installation and User Guide Suggested Action Reboot the loader and retry the operation. 1. Reboot the loader and retry the operation. 2. Verify that the magazines are locked.
  • Page 70 SCSI cabling and the ADI cabling. Reboot the loader and retry the operation. If the problem persists replace the drive. FastStor 1 Installation and User Guide SCSI and signal cables, power cables; defective power supply; defective drive.

  • Page 71: Appendix A - Specifications

    Appendix A – Specifications A.1. Mechanical Dimensions and Weight The ADIC FastStor 1 is designed as a rack mount unit. The FastStor 1 can also be used as a tabletop unit. Dimensions: 740 mm (29.13 in) ±0.5 mm from front rail to rear of unit Length 446.6 mm (17.58 in) ±0.5 mm...

  • Page 72: A.2. Power Requirements

    * Maximum peak length, less than 10ms Table A - 2 90 VAC – 264VAC 47 Hz – 63 Hz Less than 30 A, 115VAC Less than 60 A, 230 VAC 70W* FastStor 1 Power Requirements FastStor 1 Installation and User Guide...

  • Page 73: A.3. Vibration Specifications

    Table A - 3 Crest factor Axes Duration Operating Total Non Operating/Storage Total Transport Total level Table A - 4 FastStor 1 Installation and User Guide Sinusoidal sweep 1 octave/minute X, Y and Z 2 hours Frequency Range (Hz) 24.2 24.2 27.1 27.1...

  • Page 74: Table A - 6 Faststor 1 Drop Test

    Drop sequence Drop height Table A - 6 Pulse Pulse duration Level FastStor 1 mechanical shock levels ASTM D-4169 10 drops, 1 corner, 3 edges, 6 faces 30 inches FastStor 1 drop test FastStor 1 Installation and User Guide Pulses/axis/direction 1000...

  • Page 75: A.6. Climatic Specifications

    Table A - 9 A.7. Noise Specification Idle (L Operating (L Table A - 10 A.8. Product Reliability MTBF: 250.000 hours for FastStor 1 electronics MSBF: 250.000 Mean cartridge swaps between failures FastStor 1 Installation and User Guide Temperature Range Gradient Range Gradient...

  • Page 76: B.1 Safety Approvals

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Japan VCCI, Class A Edition April 1,2003 FastStor 1 Installation and User Guide...

  • Page 77: B.3 Conformity Declarations

    ‘Declaration of Conformity’ in accordance with the applicable standard has been issued for this product. Safety Precautions ALL SERVICE ACTIONS APPROPRIATE TO END-USERS ARE DESCRIBED IN THE PRODUCT DOCUMENTATION. ALL OTHER SERVICING SHOULD BE REFERRED TO AN ADIC-AUTHORIZED SERVICE TECHNICIAN. FastStor 1 Installation and User Guide...
  • Page 78 SO CAN CAUSE THE RACK TO TIP OVER, WHICH COULD CAUSE BODILY INJURY. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert. FastStor 1 Installation and User Guide...

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