Usb Problems; Upnp Problems; Getting More Troubleshooting Help - ZyXEL Communications NR Series User Manual

37.7 USB Problems

The Zyxel Device fails to detect my USB device.
Disconnect the USB device.
1
Reboot the Zyxel Device.
2
If you are connecting a USB hard drive that comes with an external power supply, make sure it is
3
connected to an appropriate power source that is on.
Reconnect your USB device to the Zyxel Device.
4

37.8 UPnP Problems

My computer cannot detect UPnP settings from the Zyxel Device.
Make sure that UPnP is enabled in your computer. For Windows 10, see
1
On the Zyxel Device, make sure that UPnP is enabled on the Network Settings > Home Networking >
2
UPnP screen. See
Disconnect the Ethernet cable from the Zyxel Device's Ethernet port or from your computer.
3
Reconnect the Ethernet cable.
4
Restart your computer.
5

37.9 Getting More Troubleshooting Help

Search for support information for your model at
support and
Chapter 37 Troubleshooting
Section 9.4 on page 157
community.zyxel.com for more troubleshooting suggestions.
NR/FWA Indoor Series User's Guide
for details.
https://service-provider.zyxel.com/global/en/tech-
329
Section 9.6 on page 161.