Polycom PVX Release Note page 22

Release Notes
Polycom PVX Version 8.0.2
22
• PVX calls that are transferred to an invalid extension will display black
video and require manual disconnection of the call.
• When a call is placed from a PVX system registered to a gatekeeper to an
endpoint with call forwarding activated, the entry saved to the address
book when the call completes will need to be modified. The IP address of
the endpoint will appear correctly in the address book, but the system
name will not.
• In a call using Toolbar View, when you click the Transfer button on the
Toolbar, the call is transferred to the address in the Enter address and
click Call to dial field.
Microsoft Windows Issues
• If you experience difficulty with PVX call connection, ensure that the latest
Microsoft Windows updates are installed on the operating system. Often,
simply installing the latest updates will correct the problem.
• Do not change the screen resolution when PVX is running. If you need to
change the screen resolution, exit from the PVX application, change the
resolution, and then restart PVX.
• Changing the Windows font size while PVX is running causes PVX to
crash.
• On a Windows 2000 system, VideoMail recorded when PVX is muted does
not include audio. On Windows XP systems, VideoMail includes audio
regardless of whether the system is muted.
• On a Windows 2000 computer, if you turn off or disconnect a ViaVideo
camera while PVX is running and then restart the system, PVX may fail to
properly initialize. To correct this problem, reconnect or turn on the
ViaVideo camera, and restart PVX. To prevent this problem, go to Setup >
General page and choose Always Use ViaVideo hardware.
• When you install the ViaVideo camera and Polycom PVX software on a
Windows 2000 system, you must restart the computer in order to complete
the installation. If you do not restart the computer, DiffServ does not
display correctly.
• When you run Polycom PVX software on a system running Windows XP,
screen fonts in the Polycom PVX windows may appear to be blurred. If
this happens, turn off ClearType font smoothing by following these steps:
1. Right-click the Windows XP desktop and choose Properties.
2. Click the Appearance tab, and then click Effects.
3. Do one of the following:
— Clear the Use the following method to smooth edges of screen
fonts check box.
— Set this option to use Standard font smoothing.
• Some Windows 2000 systems may fail to exit stand-by mode if they
entered stand-by while Polycom PVX was running. On these systems, exit
Polycom PVX before entering stand-by mode.
3725-22754-006/A