Polycom ViaVideoII Release Note
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Polycom ViaVideoII Release Note

Polycom ViaVideoII Release Note

Polycom viavideoii: release note
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Release Notes

ViaVideo 5.1
®
This Polycom
ViaVideo™ multimedia conferencing system software release bulletin provides
information about maintenance update 5.1.
What's New in 5.1?
If you are currently using software version 3.x or 5.0, Polycom recommends that you install
update 5.1. This maintenance update contains the following improvements from version 5.0:
Improvements to the user interface, based on customer feedback.
•
•
•
Directory enhancements
•
•
•
•
•
Improved integration with Polycom's Global Directory Server (GDS). Systems
configured to auto-start ViaVideo in the background now register with GDS on system
startup. Previously, ViaVideo would wait for the main user interface to be launched
before it registered.
Enhanced security options. Administrators can now disable VideoMail and outgoing
calls.
Improved VPN performance.
Improved legibility
Easier access to controls
Streamlined configuration pages
New speed dial list.
User option to display local and global directory entries either together or
separately.
Support for saving to the directory calls dialed using an E.164 address and calls
dialed through a gateway.
Improved directory searching. The directory's search feature now returns all
directory entries with words that start with the search criteria. Previously, the
search returned only those entries whose first word started with the search
criteria.
Faster directory look-up
rel_vv510.doc
last updated 10.14.2003

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  • Page 1: Release Notes

    5.1. What’s New in 5.1? If you are currently using software version 3.x or 5.0, Polycom recommends that you install update 5.1. This maintenance update contains the following improvements from version 5.0: Improvements to the user interface, based on customer feedback.

  • Page 2: What's New In

    What’s New in 5.0? ViaVideo 5.0 introduces enhancements including easier connectivity, a new Windows-like user interface, and integration with other version 5.0 Polycom Office products including the MGC bridge, ViewStation products, PathNavigator, and Global Management System (GMS). The ViaVideo 5.0 features include: Increased Data Rates ViaVideo 5.0 now supports calls up to 512 Kbps.
  • Page 3 Close any programs running on your computer. Start Internet Explorer 5.5 or later, and go to the Software Downloads page of the Polycom Resource Center at Select Open to launch the installation wizard directly from the web. - OR - www.polycom.com/videosoftware...
  • Page 4 To install and set up your ViaVideo for the first time: Close any programs running on your computer, and install the ViaVideo software from the installation CD or from the software download page at www.polycom.com. Start the installation wizard, and select your language from the flags shown.

  • Page 5: General Issues

    If your system is registered with a gatekeeper, you must use quotes when you call an alias or extension that includes a space in the name. For example, to dial Polycom Austin as an alias, you must enter “Polycom Austin” in the address field to connect the call.

  • Page 6: Hardware Issues

    Release Notes ViaVideo 5.1 in the directory, ViaVideo will continue to place calls at the previous default speed, even though that speed no longer appears in the list. This issue will be addressed in a future release. If users are having problems with E.164 or ISDN dialing, check on the Setup > Directory screen that they have the Dial using H.323 extension when connected to a gatekeeper option enabled.

  • Page 7: Network Issues

    Release Notes ViaVideo 5.1 • Set this option to use Standard font smoothing. When you use the Windows Control Panel to uninstall this version of the software, selecting the repair option causes a 1609 error. If you are having problems placing or receiving calls and you are using the Windows XP operating system, you may need to disable the Internet Connection Firewall on your computer.
  • Page 8 1. Power off the ViaVideo camera. 2. Disconnect the USB cable from the back of the ViaVideo camera. 3. Verify that the Polycom ViaVideo device driver has been removed from the computer’s device manager. 4. Reconnect the USB cable to the back of the ViaVideo camera.
  • Page 9 Release Notes ViaVideo 5.1 TCP 389 3. Use the following command to configure conduits or access points: conduit permit tcp host 255.255.255.255 eq port any Where 255.255.255.255 is the external IP address of the endpoint. 4. If an endpoint receives inbound video calls from outside the LAN, use the following command to create a static connection for each internal endpoint: static (inside,outside) xxx.xxx.xxx.xxx iii.iii.iii.iii netmask 255.255.255.255 0 0 Use call rates of 256K or higher when using a Pix firewall.

  • Page 10: Feature Limitations

    Release Notes ViaVideo 5.1 SoundStation 3000 SoundStation 3000 is not compatible with ViaVideo 5.0 software. Contact SoundStation for support. ViewStation Users may notice incorrect call rate reporting when in a conference call with a ViewStation. VCON Escort Users will experience corrupted audio when a call is made from ViaVideo to a VCON Escort at 64k.

  • Page 11: Copyright Information

    Polycom, Inc. Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

This manual is also suitable for:

Viavideo 5.1

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