Troubleshooting - DeLonghi ETAM36.36 Series Instructions For Use Manual

INSERT INFUSER ASSEMBLY
GENERAL ALARM
EMPTY CIRCUIT
FILL CIRCUIT
Water delivery
PRESS OK
REPLACE FILTER
SET DIAL TO CLEAN
INSERT WATER SPOUT
INSERT MILK CONTAINER
DESCALE

18. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The infuser (A19) has not been replaced after
cleaning.
The inside of the appliance is very dirty.
The water circuit is empty.
The water softener filter (C4) is exhausted.
Milk has been delivered recently and the tubes
inside the milk container must be cleaned (D).
The hot water spout (C6) is not inserted or is
inserted incorrectly.
The milk container (D) is not inserted correctly. Insert the milk container (fig. 23) as far as it
Descaling must be performed.
POSSIBLE CAUSE
The cups were not preheated.
The internal circuits have cooled down
because 2/3 minutes have elapsed
since the last coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
Insert the infuser as described in section "12.9
Cleaning the infuser".
Clean the inside of the appliance thoroughly,
as described in the section "12. Cleaning". If the
message is still displayed after cleaning, con-
tact a service centre.
Press OK (B5) to deliver water from the spout
(C6) until it flows out normally. If the problem
persists, make sure the water tank (A7) is fully
inserted.
Replace the filter or remove it as described in
section "15. Water softener filter".
Turn the froth adjustment dial (D1) to the
CLEAN position.
Insert water spout as far as it will go.
will go.
See section "13. Descaling".
SOLUTION
• Enable the cup warmer shelf (A10) and
leave the cups at least 20 minutes to
warm up.
• Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
Before making the coffee, heat the infuser by
rinsing using the "rinse" function (see section
"8.1 Rinsing").
Set a hotter coffee temperature (see section
"8.10 Setting the temperature").
Turn the grinding adjustment dial (A6) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 13). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.4. Adjusting the coffee
mill").
Use pre-ground coffee for espresso machines.
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