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Equipment check list
Carefully inspect the shipping carton and its contents for shipping damage. If the device is damaged, file a claim
immediately with the shipping company and notify Ingenico.
You should have :
iSC480 INT device
Stylus
Save the carton and packing material for repackaging or moving the device in the future. Connect the cable to the
HOST port before connecting the device to power.
Power & Cable connections
Turn the terminal. There is
Two ports at the rear side:
one port on the back for
- Mini HDMI
power and communication.
- USB host
Connect the cable on the
terminal. Connect the other
end to the power supply unit.
3
2
1
Connect the power supply
unit to the mains by the wall
receptacle.
Swiping a Magnetic Stripe Card
The ISC480 INT device's magnetic
stripe reader reads debit, credit,
and all standard magnetic stripe
cards.
Take care to ensure that the card is inserted in the correct
manner (direction is marked on terminal). Slide the card from
the rear to the front in a continuous motion for best results
Contactless Reader
Bring the card firmly up to the
active zone above the display
(at about 1cm). Keep the card
close to the Reader during the
transaction.
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
This guide
The box may also include the following items depending
on your configuration working:
Cable (specific to your connectivity requirements)
AC/DC 8VDC Power supply unit
Stylus Pen Connection
Insert the stylus connector into the ISC480 INT stylus port
at the rear of the ISC480 INT.
Place the stylus into the cradle on the left hand-side of the
ISC480 INT device.
Smart Card Reader (SCR)
Take care to ensure that the card
is inserted in the correct manner,
chip facing up (direction is
marked on terminal).
Signature Handling
The iSC480 INT can capture an
electronic image of a customer's
signature for transactions that
require a signature and transmit to
a host system.
The signature area displays on the screen for transactions
requiring a customer signature.
Use the electronic stylus attached to the device.
Troubleshooting
Magnetic Card Reader Does Not Work Properly
1. When sliding the card through the reader, make
sure that the magnetic stripe on the card is facing
the ISC480 INT display screen (see Swiping a
Magnetic Stripe Card).
2. Swipe the card at a faster or middle steady speed.
3. Inspect the magnetic stripe on the card to make
sure it is not scratched or badly worn.
4. security tag deactivation system could disturb the
magnetic card reader
5. To determine if the problem is with the card:
a. If your host device has a magnetic stripe reader,
try swiping the card there.
b. If you have another working ISC480 INT device,
try swiping the card there.
Device is not working
1.
Make sure that the ISC480 INT connector
is fully inserted into the back of the device.
2.
Restart the device.
3.
If you have another working ISC480 INT
device, swap the devices to determine if
the problem is with the device, cable, POS,
or power supply.
4.
If the ISC480 INT device is directly
connected to a host, reset the host by
turning it off and back on again.
Changes or modifications to this device not
expressly approved by the party responsible for
compliance could void the user's authority to operate
the equipment.
Any liquid spill under the custom cover must be
removed right away.
The main port at the back must not be used to
connect a standard video HDMI cable. Only connect
cables provided by Ingenico.
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
Terminal Location
The ISC480 INT device may be mounted on a flat
surface, wall, or customer stand (recommended).
Installing the privacy shield (option)
Do not place the ISC480 INT device on a PC
monitor, adjacent to an electronically active security
tag deactivation system, or near other sources of
magnetic fields.
The ISC480 INT device must be at least 12 inches away
from an electronically active type of security tag
deactivation pad.
There are two types of security tag deactivation
systems:
An electronically active system sends out a
powerful and potentially disruptive signal to
deactivate the security tag. If the ISC480 INT
device is placed too close to the system's pad, or
placed above the pad, the signature capture files
may be corrupted.
A passive system is a permanent magnet type
that does not send out a signal. This type does
not affect the iSC480 INT device.
The device is designed to operate in the following
environment:
Operating temperature of 5°C to 45°C
Operating humidity of 10% to 85% RH non-
condensing
The terminal is intended for internal use only.
More Information
For more information on cleaning,
troubleshooting, operating the device, features,
specifications, accessories, the system menu,
security, and downloading see the Ingenico
iSC480 INT User Guide.
90000xxxx R11 000 01
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