Holding And Resuming Calls; Hold A Call; Resume A Call; Transferring Calls - Polycom Poly Trio C60 User Manual

Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call.
The Mute keys and microphones glow red when you place a call on hold. The Mute keys and
microphones flash green when the other contact places you on hold.

Hold a Call

Place an active call on hold.
Procedure
» During an active call, select Hold.

Resume a Call

View and resume a held call.
Procedure
» Do one of the following:
• Select Resume.
• From the Calls screen, select the call and select Resume.

Transferring Calls

You can transfer active or held calls to another contact.
Use one using the following transfer types:
• Blind transfer - Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer - Enables you to speak with the other party before completing the transfer.

Choose a Default Transfer Type

Your phone is preconfigured to use consultative as the transfer type, but you can choose a default
transfer type to use for all calls on your phone.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a transfer type.
All calls use the selected transfer type you select.

Transfer a Call Using Blind Transfer

When you use Blind call transfers, calls transfer as soon as the recipient's line connects.
Procedure
1. During a call, select Transfer .
Audio Calls
27